Hubert Vester Toyota - Service Center

Melissa Hough is always friendly and efficient. Definitely makes you feel valued as a customer. Service is timely and she informed me of work to be done and estimated cost. Definitely makes you feel valued as a customer. Service is timely and she informed me of work to be done and estimated cost. More

Very comfortable and friendly service. We have the additional service package so there was no charge. Matt was a good asset to your team. I was also able to take a walk through the display area for additional service package so there was no charge. Matt was a good asset to your team. I was also able to take a walk through the display area for exercise. More

Completely satisfied with my service experience. Service level has continued to get better and better over the past three years. I have serviced my vehicle at Vester Toyota for more than ten years. Servic level has continued to get better and better over the past three years. I have serviced my vehicle at Vester Toyota for more than ten years. Service personnel are now the best I have experienced. More

Worst dealership and service experience in my life. They gave my car with a 26psi passenger side tire. I asked an employee to pump some air and drove my way back to durham. And got a flat tire on highway be gave my car with a 26psi passenger side tire. I asked an employee to pump some air and drove my way back to durham. And got a flat tire on highway because that tire had a leak and service did not check the tires. More

I was having a problem with a battery that had died several times recently. Danny Meacomes came to my house jumped my battery and took car in. He worked so hard to find a solution,, and he did! I c several times recently. Danny Meacomes came to my house jumped my battery and took car in. He worked so hard to find a solution,, and he did! I could not have asked for anyone to do a better job. He gave me good options and when I selected my choice he went right to work on implementing it, You seldom receive such excellent service these days. Plus, he also kept in contact with me, which meant so much. Mildred Carpenter More

The service technician Matt did a good job in keeping me happy with the service i was having done., i did complain about the price of windshield wipers and he was able to get me a better price. However when happy with the service i was having done., i did complain about the price of windshield wipers and he was able to get me a better price. However when i went to pick up my vehicle, i stood in front of counter, no one else in line and not a single person said anything to me, not just a minute sir or may i help you for about a few mins, maybe 2,, there were 4 associates behind the counter, none on the phone. Then a female assoc/Melissa asked my name, walked over got my chart and gave me the price, gave her my card, she asked did i want car driven up for me, i said yes. Never an acknowledgement or a thank you, Poor customer service checking out. I also do not like that you no longer offer customer loyalty. I do not like coupons and do not like to have to do comparisons. I want a company that appreciates my loyalty and do not feel Hubert Vester cares. Very disappointed. Will consider another dealer in future that seems to appreciate my business. More

Great dealership to have work done on your vehicle. My service advisor was great and kept me informed thru out the time my car was there for service. Will definitely return for service at Hubertvesta Toyo service advisor was great and kept me informed thru out the time my car was there for service. Will definitely return for service at Hubertvesta Toyota. 👍 More

Did a great job and Bonnie the advisor is the best. Always a pleasure working with her. My wife and I love getting her. A* Always a pleasure working with her. My wife and I love getting her. A* More

My Camry was giving me trouble. I called Winford and explained what my problem was and they took care of me. They bought me a loaner car. I explained that the car needed to set a few days before you cou explained what my problem was and they took care of me. They bought me a loaner car. I explained that the car needed to set a few days before you could notice the problem . So Hubert Vester kept it couple extra days to make sure it was right. That’s quality you can count on . More

I recently had my car serviced and very few of the staff were wearing a mask which is mandated by our governor. Very disappointed. I spoke with an associate on the phone prior to my appointment and she assu were wearing a mask which is mandated by our governor. Very disappointed. I spoke with an associate on the phone prior to my appointment and she assured me all staff would be wearing a mask. Wilson county is in the red zone for case loads which is very disturbing. I work in the healthcare industry and a mask is not a political debate this is life and death for some people. Employees in retail and service industries nation wide are wearing mask and so should all of Hubert Vester employees. More