Hubert Vester Toyota - Service Center

My car told me it was time for my first 5k checkup, i called had appt same day, my dogs had their annual vet appts right after so we play outside and some inside with employees and other customers, every called had appt same day, my dogs had their annual vet appts right after so we play outside and some inside with employees and other customers, everyone was so nice and sweet! More

Hubert Vester Toyota of Wilson has tge best client service and staff, always pleasant and efficient. service and staff, always pleasant and efficient. More

Very nice and took care of my Toy. in a timely manner. Very professionally about what had to be done. in a timely manner. Very professionally about what had to be done. More

Very quick and a very good job. Very courteous staff and easy to deal with. Very courteous staff and easy to deal with. More

On arrival I was greeted. At the end of my service I was informed of everything that was done to my vehicle. First personnel was very knowledgeable and cordial. At the end of my service I was informed of everything that was done to my vehicle. First personnel was very knowledgeable and cordial. More

Much better experience than one in November. Easy, with prompt service. Service person was very nice. Easy, with prompt service. Service person was very nice. More

Scheduled recall maintenance(SRS system) online. Arrived at dealership approximately one hour prior to scheduled appointment time. Received phone call from service advisor the required parts were no Arrived at dealership approximately one hour prior to scheduled appointment time. Received phone call from service advisor the required parts were not at dealership. An apology was issued and I was advised the service request could not/was not reviewed since it was scheduled online. Service advisor said they would when required parts were at the dealership. Received phone call from service advisor approximately ten days later advising me the required part(s) were in stock and I could schedule at my convenience. Appointment was scheduled. Arrived at dealership at scheduled appointment time. The vehicle was taken in for service and kept for approximately one hour. Service advisor informed me vehicle was ready. Service advisor then informed me the scheduled maintenance was not performed due to not having the required parts. Service advisor said required part(s) could only be determined by viewing barcode on backside passenger side SRS assembly. Service advisor said correct parts needed were back order and they(dealership) would contact me when parts were available and the dealership. So, I have essentially wasted two visits to the dealership. Have been a customer for twelve plus years and have never encountered a experience such as this. More

Service was fast and friendly. I couldn't believe how quick it was. Thank you I couldn't believe how quick it was. Thank you More

Terra helped my wife and I on Saturday March 25th. We brought our vehicle in for a service appointment. Terra made us feel at home and gave us updates along the way. The best part was the price of We brought our vehicle in for a service appointment. Terra made us feel at home and gave us updates along the way. The best part was the price of the service was the same as quoted over the phone. It was worth the drive from Raleigh to have our vehicle serviced at Hubert Vester. More

Tried to contact the GM concerning issue, voice-mail full. Emailed but no response back. Employees in service department great, salesman was no help after the sale was done. Took a year to finally get i full. Emailed but no response back. Employees in service department great, salesman was no help after the sale was done. Took a year to finally get issue resolved. More