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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews
Call Service Center (252) 677-5607

589 Reviews of Hubert Vester Toyota - Service Center

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May 23, 2023

Poor service especially in service dept. From the call desk. It isnt that hard to answer phone or call back More

by topdogsiding1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Hough
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May 25, 2023 -

Hubert Vester Toyota responded

Thank you for your feedback. It helps us to improve our customers' experience. I am sorry that your call(s) were not answered promptly nor return calls made. My understanding is that your number was called in error and that communication was occurring between our advisor and your spouse. We apologize for the confusion and inconvenience. If you have not spoken with him yet, please expect a call from our Service Manager, Ryan Lippert. Lisa Owens Customer Relations Manager

May 19, 2023

Very knowledgeable and helpful personnel. Very pleased with my experience here. Highly recommend for Toyota servicing! More

by BLUEEYESRULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023

do not need to say anything they did a great job and would like to submit this More

by LMCBOYETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorrie Keene
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May 17, 2023

Angel is incredible. .! She communicates wonderfully with service as her primary purpose. She is great..! More

by kbailey82968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023

Angel is incredible. .! She communicates wonderfully with service as her primary purpose. She is great..! More

by kbailey82968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023

Great dealership. i love the service. Friendly and nice place. Would highly recommend. Never had a problem. More

by KENTRELLHANNON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
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May 12, 2023

No issues with my visit. TV in waiting area needs some programming work. Thanks a lot More

by CN18782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023

You did tire rotation only, while I was expecting an oil change too. That would have been extra, based on my maintenance package. More

by MEG01MOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
Report | Print
May 10, 2023

The shuttle driver (Butch) and Jacob were professional at all times, and responded to any concerns promptly. More

by RLSTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Fields
Report | Print
May 10, 2023

Service was great and clearly communicated. Had the earliest AM appt. Took a fair amount longer say and a half hour more than the maximum time that the service department said it would. Not a More

by scotthuntemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough, Jacob Fields
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