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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
589 Reviews

589 Reviews of Hubert Vester Toyota - Service Center

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October 12, 2023

The visit was pleasant enough but I knocked off a point due to the long wait. My appointment was at 10:30 am and I arrived about 10 minutes early. I stayed for more than an hour before my car was ready and More

by IRONOGRE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
October 10, 2023

Angel is always a pleasure to work with. Never have any issues getting service at the dealership. More

by GOHEELS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Michael and Reggie were both exceptionally helpful and did more than enough to get my vehicle serviced efficiently More

by ASHLEYELAINE1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service advisor, Reggie technician
September 16, 2023

Brent Norris, Curtis Thompson, and Tasia made our purchasing experience an enjoyable event. Their level of professionalism and genuine concern toward us being satisfied customers was exhibited throu More

by 3AMAZING12GRACE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson, Brent Norris
September 16, 2023

They give great service, but I had to wait quite awhile for them to complete it. More

by LESLEY.SHANEYFELT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No other names, Melissa Hough, Danny Meacomes, Kinequa Blanchard, Christopher Harris, Amanda Joyner, Jacob Fields
September 10, 2023

I purchased my car from here December 2017. I went to have Android Audio installed. When I picked up my car no one showed me how to connect or anything. Come to find out system was only updated More

by TDE@18Camry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Hubert Vester Toyota responded

Thank you for your honest feedback and we are so sorry for the confusion. We would like to address your concerns and make sure any outstanding issue is resolved. Please expect our Service Manager, Ryan Lippert to contact you. Lisa Owens Customer Relations Manager

August 26, 2023

It is the best service center, and deal ship I have ever had the pleasure of visiting More

by randolphm600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Thompson, Byron Butler, Melissa Hough, Danny Meacomes, Kinequa Blanchard, Christopher Harris, Amanda Joyner, Jacob Fields
August 26, 2023

Good and quick service. Comfortable waiting area. Like the drive in feature. Quick check in. More

by DEBRAQUINN675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
August 24, 2023

I received great customer service. Nice lounge with coffee provided. My first experience was awesome. More

by GSilver6177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
August 22, 2023

Great experience with the service department as always. Keep up the great work! It was a pleasure doing business with you again. More

by CindyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
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