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Hubert Vester Toyota

Wilson, NC

4.8
2,307 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,307 reviews

October 21, 2024

Toyota Hubert Vester is a great dealership. The customer service was GREAT! Alton listened to my needs and concerns and got me what I wanted. More

by bdbest05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasia Bartley
October 21, 2024

Nice and easy process. Alton met me on the lot when I was just starting my search and two days later I returned and purchased. More

by lancerhodes14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasia
October 19, 2024

Colby was very professional and through. He represents Hubert Vester Toyota well. He kept me well informed throughout the process. More

by HYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Reason
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Melissa was extremely helpful in scheduling and getting all of my vehicles serviced in a timely manner. I will be using Hubert Vester in the future rather than the other Toyota dealerships that I purchase More

by ANDYNICHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
October 17, 2024

Carly is very professional and very helpful. She is also very knowledgeable and passionate about her work. I am thankful I have her to call when I need anything! Hubert Vester is lucky to have s More

by ashleysquires430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Hough
October 16, 2024

Very helpful with all my question not just trying to sell but very helpful along the way if you are looking a toyora go see her. More

by jffwrrll
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Carmelle
October 16, 2024

Bonnie, was very professional. Service was top notch and very timely. I called in and was serviced the very same Day. More

by REATMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Reason
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The team at Hubert Vester was great to work with. We agreed on a price about 30 days before the car was delivered. Kevin kept me up to date on the production of the car and it came in on time. Kev More

by croberts797979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Needs better customer service. Very argumentative and doesn’t listen to the customer. My experience on Thursday, October 10 was unbelievable. Your service manager did nothing but More

by ASHTONSMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your honest feedback about your recent visit. Communication with our customers is fundamental to a business's success. We apologize for making you feel unheard/unappreciated and causing any confusion and negative feelings during your interactions with our Service members. We would like the opportunity to resolve your concerns. Our General Manager, Adam Beasley, will reach out to speak with you. Lisa Owens Customer Relations Manager

October 11, 2024

I truly didn't appreciate the maintenance technician rummaging through my car. H e left my floor mat in the trunk and there was no need for him to be in the trunk to change the oil. More

by DQHEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback. I'm sure it was perplexing to find your additional floor mat in your trunk, but it was moved for safety reasons to keep from inhibiting the proper use of the accelerator. Also, our technicians routinely check the cabin filter during oil changes and many models are accessed through the interior. I understand that our Service Manager, Ryan Lippert, has already spoken with you about your concerns, and we apologize for any confusion we caused. Lisa Owens Customer Relations Manager

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