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Hubert Vester Toyota

Wilson, NC

4.8
2,311 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,311 reviews

July 19, 2023

Great people to work with. . Always do a wonderful job.. Would not go anywhere else.. More

by RANDY.MULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
Jul 21, 2023 -

Hubert Vester Toyota responded

Your stellar review and loyalty matter so much to us! Thank you for acknowledging the work we do and we look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

July 19, 2023

Took longer than promised and they supposedly patched the right passenger tire when I expressly requested the driver front tire be patched More

by BILL.THOMPSON7777
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who services the car
Jul 21, 2023 -

Hubert Vester Toyota responded

I am sorry to hear about the delay and confusion during your recent visit. Thank you for bringing the matter to our attention. I will be contacting you to discuss how best to rectify the issue. Lisa Owens Customer Relations Manager

July 17, 2023

Great customer service! !! Thank you so much for all the help! Overall best buying experience I’ve ever had! More

by lisaamedeo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Beasley, Darius Bobbitt
Jul 21, 2023 -

Hubert Vester Toyota responded

What a wonderful review! It was our pleasure to serve you. We so appreciate your business and strong recommendation. Lisa Owens Customer Relations Manager

July 16, 2023

Angela put me in a nice perfect condition car. It wasn’t what I wanted but that was an issue on my end but she got me in a good car with less miles than the car I wanted. More

by dan.morgan14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Eve
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for taking the time to tell us (and with such openness) about your Sales experience with Angela. I am glad to hear that she was able to assess your needs, overcome whatever obstacle kept you from your original vehicle, to ultimately assist you with an alternate purchase and ensure your satisfaction. Lisa Owens Customer Relations Manager

July 15, 2023

Hubert Vester is a great dealership to work with. Their communication with as a client was amazing, very effective, and informative. More

by Brittany G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer, Winford Lee
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you so much for your kind words. Alton and Jenifer strive to exceed our customers' expectations and it sounds like they succeeded during your visit. We look forward to serving you again soon! Lisa Owens Customer Relations Manager

July 15, 2023

Took 2+ hrs to get the paperwork ready for A credit customer with a $15K+ trade in that's listed for $22K on the lot. No other customers in the dealership the entire time. They treat everyone like a More

by bke1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Curtis Thompson, Byron Butler
Jul 21, 2023 -

Hubert Vester Toyota responded

We appreciate all feedback from our customers. The situation you describe is not the experience we seek to provide. Thank you for allowing me the opportunity to directly address your concerns and together work towards resolution. Lisa Owens Customer Relations Manager

July 15, 2023

They go above and beyond to help get you in a vehicle. Great customer service. More

by odom.williamc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul McCoy
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for sharing your positive experience with us. Paul is steadfast in assuring your complete satisfaction with your purchase. We hope you continue to enjoy your vehicle and hope to serve you again. Lisa Owens Customer Relations Manager

July 14, 2023

Alton was easy to work with and very efficient. I had an awesome experience. Would definitely recommend to anyone. More

by princess_newsome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Hubert Vester Toyota responded

Thank you for your positive review. Alton's level of expertise in customer service is very high indeed and I am happy to hear such praise from our customers. Thank you again for choosing us and for recommending others to do the same. Lisa Owens Customer Relations Manager

July 14, 2023

Always professional and efficient! It's always a pleasure doing business with Mike! Customer for life! More

by Goldston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Butler, Brent Norris
Jul 21, 2023 -

Hubert Vester Toyota responded

So glad to hear that your purchase experience was such a pleasure. Mike is a strong member of our Sales team and always takes great care of our customers. Thank you for taking the time to share your wonderful feedback with us. Lisa Owens Customer Relations Manager

Jul 21, 2023 -

Hubert Vester Toyota responded

So glad to hear that your purchase experience was such a pleasure. Mike is a strong member of our Sales team and always takes great care of our customers. Thank you for taking the time to share your wonderful feedback with us. Lisa Owens Customer Relations Manager

July 13, 2023

First thing when I called to schedule service I asked if I dropped my car off late the day before could it be parked inside overnight and was told yes as long as I got there before 7:00 (closing). But then More

by STRATCAT240Z
Recommend Dealer
No
Employees Worked With
I don’t know the names. The male was nice and helpful, the female was very rude and argumentative
Jul 21, 2023 -

Hubert Vester Toyota responded

Your satisfaction is important to us and I am sorry for any disrespectful feelings you felt during interactions with our staff. I understand that our Service Manager reached out to you, and that you were able to discuss and resolve your concerns directly with him. We value your business and look forward to the opportunity to serve you again. Lisa Owens Customer Relations Manager

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