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Hubert Vester Toyota

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.8
2,234 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,234 reviews

August 21, 2023

Oil change was $40 more than the estimate given from the app, and was previously confirmed. More

by MIKEREILLY1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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August 18, 2023

9:15 appointment, arrived at 8:30 and vehicle taken for oil change and tire rotation. Why even make an appointment? I can't fault Mr. Fields for this one, he did offer an apology. More

by BRADBURY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Hubert Vester Toyota responded

Mr. Bradbury, I understand your frustration. Thank you for your honest feedback and for recognizing Jacob. We did not demonstrate that we valued your time. I believe you are referring to your visit on 7/31. More recently, our Service team has implemented changes in our scheduling process that has helped alleviate such incidents. Our Service Manager, Ryan Lippert, would like to discuss your concerns with you and will be reaching out to do so. Lisa Owens Customer Relations Manager

August 18, 2023

It’s a great dealership! From the looks of it everyone is about business and making the customers happy. More

by tyronemccoy91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Hubert Vester Toyota responded

Thank you for your kind review! We are so glad to hear that Alton and our Sales team delivered such a positive experience. We look forward to taking care of you again. Lisa Owens Customer Relations Manager

August 18, 2023

I have dealt with quite a few dealerships and all of them try to pull one over on you and do what’s best for them. Until I met Alton and Jenifer at Hubert Vester. I walked in, told them what I wanted and wha More

by Brookewallace18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Hubert Vester Toyota responded

Thank you for this wonderful review and for the strong recommendation! Alton and Jenifer do their best to assess our customers' needs and exceed their expectations. We look forward to serving you again and also serving your family and friends. Lisa Owens Customer Relations Manager

August 17, 2023

Serviced car much faster this time, 1st time took 3 hrs. Great improvement, guys! Had to change my appt a couple times, it was never a problem. 👍 More

by carlakeen28
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinequa Blanchard
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Aug 18, 2023 -

Hubert Vester Toyota responded

We value your business and appreciate your patience while we strive to continue making your visits better. Thank you so much for recognizing our recent changes to improve our Service customer experiences. Your feedback is truly appreciated. Lisa Owens Customer Relations Manager

August 17, 2023

it was a wonderful day, when everything moves smoothly and harmoniously. I appreciate it too More

by whitsmit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Hubert Vester Toyota responded

We want everyone's visit to be stress-free and comfortable, and it sounds like we provided that experience. We appreciate you and thank you for choosing us. Lisa Owens Customer Relations Manager

August 17, 2023

Mr. Vinson helped me out in the best way! I’ve been to multiple car lots and they all have gave me the run around except for this place. This Toyota company has 2 wonderful assets which are Mr. Flute and More

by 1prettypapers!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Hubert Vester Toyota responded

Yes, Alton (Flute) and Jenifer are a dynamic duo, with our customers' best interest at heart. I am sorry to hear about your treatment at other stores, but so happy to hear how distinctively different your experience was with us! Thank you for letting us know how positive your interaction was with our team. Lisa Owens Customer Relations Manager

August 17, 2023

Very professional and helpful staff! All my questions were answered in great detail. Great Job!! More

by quanitaatkinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Hubert Vester Toyota responded

We appreciate you choosing us for your automotive needs! Alton is committed to providing exceptional customer service to our customers and our Sales team wants to make sure you are informed and feel comfortable with your purchase. Thank you again for your business. Lisa Owens Customer Relations Manager

August 14, 2023

Great staff and selection, gave me what I wanted for trade in and made the transition smooth. More

by matthew.hinnant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Eve
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Aug 18, 2023 -

Hubert Vester Toyota responded

Thank you for sharing about your positive purchase experience. Angela is adept at taking care of our customers and ensuring they are happy with their vehicles. We hope to serve you again and appreciate your recommendation. Lisa Owens Customer Relations Manager

August 12, 2023

Ok but they never resolved my Android auto issue on my 2020 Corolla. Disappointed yep. More

by SPINTHOMAS69
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oladepo Williams
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Aug 18, 2023 -

Hubert Vester Toyota responded

I did not understand the issue to which you were referring, so I spoke with Ola. His understanding (and now mine) is that you were disappointed that only Apple CarPlay and not Android Auto was available for your Corolla. If that is the issue, I understand your disappointment, especially when Toyota added the option the next model year. Is there something you had been told we would provide you, that we have not? If so, please reach out and give us the chance to rectify it. Lisa Owens Customer Relations Manager

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