Hubert Vester Toyota

Great salesman and they made sure I was satisfied with my purchase before I signed any paperwork. Always a pleasure to work with Alton when purchasing a vehicle. and they made sure I was satisfied with my purchase before I signed any paperwork. Always a pleasure to work with Alton when purchasing a vehicle. More

Alton is awesome Great buying experience with Alton at Hubert Vester! I would recommend the dealership. Alton and staff recognized my needs and helped me find the Great buying experience with Alton at Hubert Vester! I would recommend the dealership. Alton and staff recognized my needs and helped me find the new car I was looking for at a great price! More

Narron Good customer service. Alton Vinson met me for appointment on time. Handled my needs in very good manner. Will recommend people to visit this dealersh Good customer service. Alton Vinson met me for appointment on time. Handled my needs in very good manner. Will recommend people to visit this dealership. More

Wonderful Mr Alton Best was the best. He was very friendly and patient with me. Words can't describe how he made me feel in purchasing my new vehicle. Mr Alton Best was the best. He was very friendly and patient with me. Words can't describe how he made me feel in purchasing my new vehicle. More

He took very good care of me I experienced very good customer service and took a good care of what I wanted and helped me choose the right car I want thank you for the help and I I experienced very good customer service and took a good care of what I wanted and helped me choose the right car I want thank you for the help and I well always go to him if i need anything else More

SCAM DO NOT GO The salesperson, Jennifer, promised they would beat other dealer's offer and asked me to drive 1.5 hrs to go there. But then they did not honor the pr The salesperson, Jennifer, promised they would beat other dealer's offer and asked me to drive 1.5 hrs to go there. But then they did not honor the promise and was very rude. The sales manager, Brian Romel, acted like he was the owner and he had no altitude to apologize at all. I got all the evidence that they fraud me to go there. DO NOT GO. DO NOT GO.DO NOT GO.DO NOT GO. They only do business when they can RIP you off. More

Untrustworthy, unorganized, and unaccountable The staff a Hubert Vester is so successful at selling cars that the only thing they have time for is money and unsold cars. Their customer service The staff a Hubert Vester is so successful at selling cars that the only thing they have time for is money and unsold cars. Their customer service exists if they stand to make more money and even then it is only a facade. Their floor manager, James, will appeal to your humanity with personal stories and make promises for the staff's performance; his promises and his semblance of humanity do not exist after the final sales price is set. Failure to deliver the vehicle on time, failure to repair acknowledged damages, failure to provide maintenance records, and failure to provide vehicle registration can all be linked back to promises James made while negotiating the sales price. After speaking with James a month later, he promised to call back the following day with some solutions, yet he still has not called. The unreliable customer service is not limited to James. The office manager, Darius, also makes promises to call back or email but never does. The sales manager, Brian, also does not keep promises to call back. Other staff promise to email vehicle registration records on the phone, but never follow up. The last manager I spoke to, Gordon, would not even take responsibility to ensure someone ever called me back, only to pass a note. They will promise you anything to get you off the phone, just as they will promise you anything to squeeze a couple more dollars out of you before buying a vehicle. So, a month a half after I've purchased a vehicle from Hubert Vester Toyota, I do not have vehicle registration or any commitment from the staff to helping me drive on the road legally. Just a delay tactic, while I've been assuming the risk of being pulled over for weeks. As soon as they get their money they have no concern for their customers. Additionally, in the days after I purchased my vehicle they raised the list price online to artificially inflate the value of their used cars. I recommend if you choose to shop for a vehicle here to treat the staff as purely transactional in a fight over your money, with little regard for them as a person because they have none for you, they are performers in a play while it’s real life for you. And get everything in writing, because they will not begin to consider a refund for not providing services you paid for. More