Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hubert Vester Toyota
Wilson, NC
2,234 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson.
Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,234 reviews
March 07, 2024
My husband took our truck in to find out what was going on with it after a car accident that happened on Jan 6th and after the collision/body work had been repaired. We were told and given a list of what e on with it after a car accident that happened on Jan 6th and after the collision/body work had been repaired. We were told and given a list of what exactly needed to be repaired. We found out that what needed to be repaired could be done, but we decided to bring it the next day because my husband had other appt. When my husband brought it back the next day 3/6/24, Kolby took care of it and presented great customer service. However once the service tech brought the paperwork to my husband and he left, the same message popped up on the message board which lead us to believe nothing was fixed and we had paid over $250. I called back because my husband was upset. It was during lunch time so it was a challenging to get Kolby or anybody. Eventfully, Kolby called back. I explained what happened and how upset we were. He apologized and made us an appt for 3/12 at 10am. I will say again that Kolby gave awesome customer service, but the simple fact that my husband drove about 30 miles and the same message came up again made me question was anything fixed at all. I asked Kolby what was fixed and it explained what was suppose to be fixed but said he was only going by what his tech person said. I hope this problem will be rectified on 3/12 @10am. Update 3/12/24 My husband took truck back since the code was on. We were then told between the time we left until we came back something else had occurred and the code was picking that up. At this point we are very frustrated and confused. We were told that the code was from that now, not from previous issue. They gave us a loaner (no cost) told my husband they had to order the part. No charge for the loaner and once the part comes in they will call us once the truck is repaired. 3/14/24 My husband is going out today to have it fixed 🙏🏾😮💨. So we paid for first code and have to pay for second code. This ordeal has been stressful and frustrating and costly. More
by MOCHA16US
Verified CustomerEmployees Worked With
Kolby was great!
March 06, 2024
In my personal opinion I would not recommend anyone using this particular dealership for any service the folks are nice enough but if i had spent 60k on a vehicle I would want to at least be asked about a wa this particular dealership for any service the folks are nice enough but if i had spent 60k on a vehicle I would want to at least be asked about a wash or vacuum for the vehicle and with the plan my son has I think tire rotation is at no cost according to him and they charged $160.00 but could be wrong More
by kevin_wilson.28650
Employees Worked With
Don’t remember who I dealt with
March 06, 2024
It is always a joy when we see Alton! His customer service is like non other! Extremely down to earth and humble which makes the experience that much better. Awesome connect! We will alwa His customer service is like non other! Extremely down to earth and humble which makes the experience that much better. Awesome connect! We will always go to Alton for our car needs. And alway recommend him. More
by Renata35
Employees Worked With
March 06, 2024
Excellent service. They did what they were supposed to do. Drop off and pick up on time. Gave recommendations They did what they were supposed to do. Drop off and pick up on time. Gave recommendations More
by Jay
Employees Worked With
March 05, 2024
I always have a great sales experience with Mike Daniels! Professional and efficient! Taking delivery of my new 4Runner was a breeze! Professional and efficient! Taking delivery of my new 4Runner was a breeze! More
by Goldston
Employees Worked With
March 05, 2024
Jacob is the definition of what customer service should be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you inform be. He always takes the best care of my car and I. He's respectful, knowledgeable (if he doesn't know it he will find out for you), keeps you informed before, during, and after the service and makes sure you're 100% satisfied before you leave. He and the rest of the service crew take care of their customers with ease and expertise. I originally went to another service center closer to home but because of such great service I will go out of my way to deal with this team. They rock. More
by TH
Employees Worked With
Other Employees :
Zachary Huffman > always takes very good care of me on every visit, pricing is always reasonable/fair and he makes sure you're getting the best part for the best price
March 01, 2024
Always a good experience. You have always kept me updated with my service and advised if additional service is needed. You have always kept me updated with my service and advised if additional service is needed. More
by JAMES.DENTON3.JD
February 28, 2024
Great service excellent customer care and helpful information on setting up your new vehicle accessories walked me through the steps of buying the vehicle and explained everything you need to know ab information on setting up your new vehicle accessories walked me through the steps of buying the vehicle and explained everything you need to know about it More
by jtripl27
Employees Worked With
February 28, 2024
Melissa was excellent to work with. She kept me informed at all times. I enjoyed dealing with her! She kept me informed at all times. I enjoyed dealing with her! More
by ASHLEY.L.CHESTER
Employees Worked With
