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Hubert Vester Toyota

Wilson, NC

4.8
2,310 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,310 reviews

July 20, 2024

The facility was clean, it was apparent that they invest in their community, they were friendly and overall it was an easy experience because they were prepared. Really the only negative I have is that the More

by PASTORTODD8633
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

This was my first time buying from Hubert Vester Toyota our experience was great. Wonderful customer service More

by libra211965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Our experience with Hubert Vester Toyota in Wilson NC was the best new car buying experience we have experienced! After shopping with two other Toyotas in NC they were above and beyond for customer service a More

by houstonmadlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
William McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Automotive Detail crew ⭐️⭐️⭐️⭐️⭐️, Glenn Porter
July 16, 2024

Our sales person Kevin Li was great, he tried very hard to make our experience a good one. The rest of the dealership leaves a lot to be desired especially management. Our minivan was delivered to us fil More

by niala2irm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Hurley
Jul 19, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback about your visits. Thank you also for your praise of Kevin Li. He is committed to providing stellar customer service to our clients. However, it certainly sounds like we fell very short of expectations, especially in regards to the condition of your vehicle, and I apologize. I assure you that our management does indeed care about you and our other customers and we want to make it right. Our General Manager, Adam Beasley, will be reaching out to further discuss your experience and resolve the issues. He looks forward to speaking with you. Thank you for your business and for your patience. Lisa Owens Customer Relations Manager

Jul 20, 2024 -

niala2irm responded

Thank you so much for responding, I look forward to hearing from Adam. I do have to apologize for the error in my original post as Adam is not one of the people that I had sent a letter to. I do apologize again for that mistake on my part and will be happy to correct that with Adam when we talk.

July 12, 2024

It took a long time processing the paper work. I understand that the computers were down that day. But all in all good experience. More

by Faith39traverson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

I am very pleased with the service I received at Hubert Vester Toyota of Wilson. This was my third time purchasing a vehicle here. Glenn was excellent with helping answer all questions I had about the 4R More

by mfparker1521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Beasley, Allen Trueblood, Glenn Porter
July 11, 2024

The staff at Hubert Vester Toyota go above and beyond to make sure their customers leave the dealership satisfied. We just purchased our second vehicle within a year from them and will be returning to purch More

by mwjc9496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Once they get what they want. You're nonexistent. They'll say anything to pacify you. As long as they get your money.... More

by Randallcun666IFback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alton Vinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton Pulley
Jul 19, 2024 -

Hubert Vester Toyota responded

I am sorry to hear that we made you feel that we did not appreciate your business. I am not sure how else to contact you and I am not sure what issue(s) occurred to make you feel the way that you do, but I would like to try and facilitate resolution(s) to the issue(s). If you would contact me at lisa.owens@hubertvester.net or (252)413-3008 at your earliest convenience, I would appreciate the opportunity to work toward restoring your trust in us. Lisa Owens Customer Relations Manager

July 09, 2024

Mike provided a wonderful car-buying experience and answered every question about the process, the car, and the dealership. Mike was excellent from initial contact all the way through to follow-up aft More

by 3CARDCALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Hicks, Allen Trueblood
July 08, 2024

Mike was phenomenal and had all of the paperwork ready when we arrived. The entire process was seamless and I absolutely love my car! More

by KDHOLLRAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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