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Hubert Vester Toyota

Wilson, NC

4.8
2,337 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,337 reviews

October 12, 2024

Needs better customer service. Very argumentative and doesn’t listen to the customer. My experience on Thursday, October 10 was unbelievable. Your service manager did nothing but More

by ASHTONSMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Page
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your honest feedback about your recent visit. Communication with our customers is fundamental to a business's success. We apologize for making you feel unheard/unappreciated and causing any confusion and negative feelings during your interactions with our Service members. We would like the opportunity to resolve your concerns. Our General Manager, Adam Beasley, will reach out to speak with you. Lisa Owens Customer Relations Manager

October 11, 2024

I truly didn't appreciate the maintenance technician rummaging through my car. H e left my floor mat in the trunk and there was no need for him to be in the trunk to change the oil. More

by DQHEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Holland
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback. I'm sure it was perplexing to find your additional floor mat in your trunk, but it was moved for safety reasons to keep from inhibiting the proper use of the accelerator. Also, our technicians routinely check the cabin filter during oil changes and many models are accessed through the interior. I understand that our Service Manager, Ryan Lippert, has already spoken with you about your concerns, and we apologize for any confusion we caused. Lisa Owens Customer Relations Manager

October 10, 2024

The experience with Kevin was good. I was anticipating when we got there on Wednesday to get the car he was going to be sitting at his desk waiting for us. That was a little frustrating More

by mornash02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Buy all My vehicles from here and live in key west Florida Great all around service More

by LINDLEYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Beasley
October 09, 2024

Mike was so patient throughout the whole car-buying process and was always willing to help. More

by csdenton27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

My husband and I we are extremely grateful for the men who help us with our purchase . This included Kevin Li Clay Smith, Barnard Jacob's. Thank you very much. We send love to everyone who was involved. More

by littletweetygardner1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Smith
October 09, 2024

Great Customer Service, Friendly atmosphere and Quick Process; would recommend them to everyone. Thanks again and great job More

by Jenniferparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Good communication and prompt with responding to my questions. Took the time to teach on the car’s features. Everyone was very friendly. Caring attitude More

by dmckinney002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Beasley, Allen Trueblood
October 07, 2024

Second time dealing with a Hubert Vester dealership, and it was another great buying experience. Go see Alton! More

by lisabottone918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasia
October 07, 2024

Kevin was very knowledgeable and easy to talk to and work with. Once the deal was done he was quick with getting things completed More

by ebhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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