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Hubert Vester Toyota

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.8
2,303 Reviews
Welcome to Hubert Vester Toyota, we are thrilled to invite you to our site and look forward to becoming your go-to source for all things automotive and especially providing you with the tools and knowledge when it comes to shopping for a Toyota in Wilson. We realize that you have other options, and that is why we would like to briefly take a moment to thank you for choosing us, and we hope that you will find exactly what it is that you are looking for. We are proud to be recognized as one of Wilson’s most popular Toyota dealerships in Wilson. Whether this is your first time hearing about us, or you have been a loyal customer for a number of years now, you will be treated with respect and honesty each and every time you visit our dealership. The sales and service teams that you will find here at Hubert Vester Toyota are committed to providing excellent service–it is our mission to ensure that your first visit and every time after that is an extraordinary experience.
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3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,303 reviews

December 19, 2024

We had a very pleasant experience. I showed up late in the day on a Saturday, and Mike was able to let me test drive the vehicle I was looking at. More

by DBW0829
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Hubert Vester Toyota responded

Thank you for taking the time to share feedback about your recent visit. Mike Daniels has a passion to serve our established and potential customers and is here to assist in any way he can, no matter the time of day. We appreciate your recognition of his efforts and hope to serve you again. Lisa Owens Customer Relations Manager

December 14, 2024

Kevin did a great job helping us out. This is the second car we've bought through him. He was very responsive, and he helped us find the right vehicles both times. More

by lanena3018
Recommend Dealer
Yes
Employees Worked With
Kevin Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Hubert Vester Toyota responded

Kevin Li is devoted to our customers and leaves no stone unturned in his search for your perfect vehicle. As a repeat customer, you already know his commitment to delivering excellent customer service and we are so happy to hear of your most recent positive purchase experience. Thank you for allowing us the opportunity to assist you again. Lisa Owens Customer Relations Manager

December 13, 2024

Super smooth transaction. Great attitude displayed by everyone ! Staff totally understood my every concern. Bravo ! More

by CACTUS95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre (new F&I)
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Dec 17, 2024 -

Hubert Vester Toyota responded

We strive to provide a seamless and hassle-free purchase experience for our customers and it sounds like Mike, Bernard and Devin achieved that goal. Our Sales team has a passion to serve and we thank you for your recognition of their efforts. Your recommendation means so much to us and we hope to take care of you again. Lisa Owens Customer Relations Manager

December 12, 2024

Service dept technicians need some serious training. Also need to be truthful with customers about issue with vehicles More

by RWPHELPS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Seamster
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Hubert Vester Toyota responded

Ms. Phelps, we strive to deliver an exceptional experience for our customers and I apologize for your recent visit being anything less. It is my understanding that you and our Service Manager, Ryan Lippert, have already had a conversation and your concerns have been addressed to your satisfaction. If I am mistaken, please feel free to contact me at (252)-401-3008 or lowens@hvautogroup.com. Thank you for your business and patience. Lisa Owens Customer Relations Manager

December 11, 2024

Took almost 3 hours. Oil change and 42-point inspection. Didn’t top off any fluids. More

by el
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seamster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Hubert Vester Toyota responded

I am glad to see that your interactions with Phillip Seamster were such a positive aspect of your Service experience. However, the timing and any other concern need to be addressed by our Service Manager, Ryan Lippert. Since your username makes calling you directly somewhat difficult, please reach out to him at your earliest convenience at (252) 291-5300, ext. 2210. We appreciate you bringing this matter to our attention and Ryan looks forward to your call. Lisa Owens Customer Relations Manager

December 11, 2024

Service was fine, but a little slow and bit pricy. other than that service was fine More

by jkerby27896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Hubert Vester Toyota responded

Mr. Kerby, we try to stay competitive in our pricing and I am sorry for any delay in completing the work performed during your recent Service visit. We appreciate your honest feedback and your business. Lisa Owens Customer Relations Manager

December 10, 2024

He was amazing not pushy. He listen to me and found exactly what i was looking for More

by dequahkatrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Hubert Vester Toyota responded

I am not surprised that Alton VInson delivered an exceptional purchase experience for you, however, we love hearing such positive feedback directly from our customers, since it is your opinion/evaluation that matters most! Thank you for choosing us and for sharing your review with us. Lisa Owens Customer Relations Manager

December 10, 2024

Went in to look at a RAV4 that I saw online. From the minute I walked in, everyone was very friendly and helpful. The process of buying the car, and arranging financing, was quick and seamless. More

by jschlis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaya Taylor (Five Stars)
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Dec 12, 2024 -

Hubert Vester Toyota responded

Mr. Schlissel, our Sales team strives to make your purchase process as seamless and smooth as possible. Sounds like instead of a dynamic duo, you interacted with the dynamic trio of Kaya Taylor, Bernard Jacobs and Allen Trueblood during your recent visit and they deftly demonstrated their excellent customer service skills. We appreciate your praise of our team members and our services. Thank you for allowing us to take care of you. Lisa Owens Customer Relations Manager

December 09, 2024

I called every Toyota dealership within 4 hours of me to find the Grand Highlander we wanted. Mike was the only salesman that was willing to do the research to locate the one we wanted and get it transferre More

by NLGILKINSON
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Hubert Vester Toyota responded

We strive to provide an exceptional experience for our customers (whether potential or established) and hope that helps to separate us from the crowd. It certainly sounds like Mike Daniels and his stellar customer service delivered just that and we appreciate your recognition of the effort. Thank you for driving the distance, allowing us the chance to assist you in acquiring your requested vehicle and sharing your feedback about your purchase visit. Lisa Owens Customer Relations Manager

December 07, 2024

The Best great customer service fast they really care about they customers you will leave happy More

by Coleyaalahy@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alton Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winslow Hagans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Beasley
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Dec 09, 2024 -

Hubert Vester Toyota responded

Your satisfaction is what we truly enjoy hearing about and we thank you for sharing your evaluation of your recent purchase experience with us! We appreciate your business and look forward to helping you again. Lisa Owens Customer Relations Manager

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