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Hubert Vester Honda - Service Center

Wilson, NC

4.7
442 Reviews

442 Reviews of Hubert Vester Honda - Service Center

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December 11, 2023

My husband and I always have a great experience when getting my Pilot serviced. All staff is professional and provide the best customer service around. More

by ALLISONS0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Your mechanic stripped out one screw and cross threaded another one the air filter cover, cover left off xxx battery terminal More

by WJFARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Hubert Vester Honda responded

Mr. Fardy, we do regret that your recent visit was not a positive experience and fell short of our standards. I understand that our Service Director, Heith Cummings, called and apologized to you and since has also had the necessary part(s) replaced for your vehicle. We appreciate your patience during the path to resolution. Lisa Owens Customer Relations Manager

December 08, 2023

Always get great service when ever I take my cars in for servicing; Great people in the service and parts department. Always very polite and kind. I highly recommend your service department to anyone. More

by EJOYNER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

In and out in less than an hour. Everything was taken care of. Staff was polite friendly and helpful. More

by JONLUNDBERG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Could not be more pleased with the service, respect and attention we received. Thank You More

by LINWOOD370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
December 07, 2023

I had an issue with my Pilot this past Monday. I had been in for a service the week before and had had problems with either my fob or the car battery ~ I was told to put my fob away and use my hus More

by teresamh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

I highly recommend him. He explaned everything that we asked an was very pleasent to work with. More

by ALBE8403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
November 12, 2023

Great local dealership and Friendly Staff which keeps me coming back to this dealership when my Honda needs service. More

by BMWX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Communicated well, was courteous and was tentative in keeping me informed. Was able to finish service in record time. More

by CRFIELDS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Fast and on time service. Very professional and courteous.Great waiting room.Easy to get appointment. More

by KRDUNN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
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