441 Reviews of Hubert Vester Honda - Service Center
Timely and efficient They were right on time with my appointment and efficient. Very kind and helpful. Answered all my questions in a proffesional way. No hassle experienc They were right on time with my appointment and efficient. Very kind and helpful. Answered all my questions in a proffesional way. No hassle experience. More
Great Service and People Had a great experience! The staff in the Service department was very helpful and polite. All the work was completed when promised and to my satisfac Had a great experience! The staff in the Service department was very helpful and polite. All the work was completed when promised and to my satisfaction. I couldn't be happier with the service I received from Heith and his staff! More
Timeliness The service team is friendly and accommodating. They are considerate of your time and do not overbook appointments; therefore, you aren't there all d The service team is friendly and accommodating. They are considerate of your time and do not overbook appointments; therefore, you aren't there all day when you schedule an appointment. More
Oil change Excellent service and excellent service managers. You have the absolute best service department in the business. Great staff and mechanics. Service ma Excellent service and excellent service managers. You have the absolute best service department in the business. Great staff and mechanics. Service manager is the best. More
Great service department The staff are always friendly and helpful. They are very knowledgeable and explain things to you. We have been using their service center for over 1 The staff are always friendly and helpful. They are very knowledgeable and explain things to you. We have been using their service center for over 15 years . Keep up the good work! More
Worst Customer Service From Mr. Trevor, Mr. Ashley(who does not return phone calls), nor does Mr. Trailbridge, and Mr. Heath. I have tried calling since noon to find out wha From Mr. Trevor, Mr. Ashley(who does not return phone calls), nor does Mr. Trailbridge, and Mr. Heath. I have tried calling since noon to find out what to do about my “new” pilot that has been in the shop 5 times in less than a year for the same thing. Mr. Heath finally calls back after 5p to tell me I have to miss a 5th day of work to get my car to them and can’t do nothing about it. Have no customer service. I KNOW WHERE THERE IS CUSTOMER SERVICE AT A HONDA DEALER DEACON JONES. Jose and Mrs. April have bent over backwards to help me and my wife to get this crap car fix the Hubert Vester sold me was the second car we bought from them and the last one we will buy. I know who will get our business Deacon Jones of Goldsboro thanks to Jose and Mrs. April. Thank you Deacon Jones of Goldsboro. More
Wow what a Great Experience How do I start. I came in for a simple oil change and did need a few more things done with my vehicle. I was going on a trip to Wilmington so I needed How do I start. I came in for a simple oil change and did need a few more things done with my vehicle. I was going on a trip to Wilmington so I needed it done quickly. The work was done in a couple hours and I was off on to my trip. Thank you Hubert Vester Honda. More
Awesome service Dropped off my 2015, Honda Pilot at 8:30. Got a call from service letting me know what needed to be done to fix a concern I had about my Pilot brakes. Dropped off my 2015, Honda Pilot at 8:30. Got a call from service letting me know what needed to be done to fix a concern I had about my Pilot brakes. The brakes were fixed, oil got changed, and the wipper blades replaced in a reasonable amount of time. Awesome service, great customer service, a 5 star experience! More
Customer service Very friendly approach to the people who are deaf. Very patient. Would like to spend some time there while our CR-V is being serviced. Very friendly approach to the people who are deaf. Very patient. Would like to spend some time there while our CR-V is being serviced. More
Top-Notch Service I commend Heith Cummins, Buddy Williams, Ms. Kathy, and the entire service staff for 13 years of outstanding service for my Honda Accord. Mr. Cummins I commend Heith Cummins, Buddy Williams, Ms. Kathy, and the entire service staff for 13 years of outstanding service for my Honda Accord. Mr. Cummins has gone above and beyond the expected efforts to provide reasonable/cost-effective repairs and service and therefore the crew has guaranteed my lifelong loyalty to Vester Honda as my automotive choice. Thank you!!! More