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Hubert Vester Honda - Service Center

Wilson, NC

4.7
433 Reviews

433 Reviews of Hubert Vester Honda - Service Center

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January 27, 2021

Awesome and knowledgeable service .I have been a loyal customer for 21 years and I have always been treated with respect. I trust the service department. More

by DKEZZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier , Dustin Garris
Jan 27, 2021 -

Hubert Vester Honda responded

DKEZZARD, thank you for the positive review and rating! We are happy to know that you had another great experience with us. We appreciate your trust and loyalty. Looking forward to seeing you again soon. Be well.

January 19, 2021

Took vehicle in for check about noise when starting up. Given quote for $1000 to fix several things including initial issue. Took vehicle in for repair, two separate days. Started vehicle 1/18 and same no More

by PALBERT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garris
Jan 20, 2021 -

Hubert Vester Honda responded

It was a pleasure speaking with you to discuss your concerns. We truly appreciate your valued feedback and rating and hope that we could be of assistance again soon.

January 18, 2021

Great Service Department. Will always bring my vehicle to Hubert Vester Honda for service! Heith and his service department are one of a kind and recommend anyone who needs their vehicle serviced to give the More

by JOYHOLLAND15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garris
Jan 18, 2021 -

Hubert Vester Honda responded

Joy, thank you for the positive review and rating! We are happy to know that you had a great experience with us. We appreciate your recommending us and we hope to see you again.

January 14, 2021

Excellent service as always! I can count on a friendly greeting, timely turnaround and quality work every time I visit the Service Dept at Hubert Vester Honda. More

by DANIEL COX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garris
Jan 14, 2021 -

Hubert Vester Honda responded

Thank you for your 5 star review, Daniel. We appreciate your feedback for our service department and look forward to your next visit with us!

January 14, 2021

Gregory was a wonderful young man and Kelly both made us feel like family. I am all about dealing with a friendly and family oriented!! More

by Thurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garris, Ashley Barnes, Kelley Stewart, Gregory Humphrey
Jan 14, 2021 -

Hubert Vester Honda responded

Thank you for your kind words, Thurman! We're very glad to hear that Gregory and Kelley made you feel like family, as that is our #1 priority. Have a great day!

January 14, 2021

Great service department, the service was fast and prices are great. If you have a Honda I would recommend getting it serviced at Hubert Vester Honda. Ask for Mike. More

by JACOBS0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Hubert Vester Honda responded

Thank you so much for the kind words, we look forward to serving you in the future!

January 12, 2021

Can’t say enough great things about service reps and service manager. Most recently worked on 93 Honda and repaired it. No pressure to buy new car. They searched far and wide to find quality part for th More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fischel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Garris
Jan 13, 2021 -

Hubert Vester Honda responded

John, thank you for your business and 5-star rating. Having your seal of approval means a lot to us. Please let us know if you need any further assistance. Have a Great Day!

January 11, 2021

I have been a customer since 2004. The service and the staff are always consistent. I drive 45mins just to use their services. This is my 2nd Honda Pilot and I plan on buying my next one from them as More

by MELISSA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Hubert Vester Honda responded

Melissa, Thank you so much for taking a moment of your day to share your amazing feedback and loyalty for our team. We're super glad to see your satisfaction and we look forward to being of assistance again in the future. Congratulations, and please enjoy your new Pilot!

January 06, 2021

They have some of the nicest men working in the service department. Very pleasant and helpful. Will continue to take my Honda CRV there for servicing. More

by CATHERINE.CASEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Hubert Vester Honda responded

CATHERINE., thank you for your positive review for our service team. They will be pleased to hear about your kind words. Looking forward to handling any of your CRV's future needs. Have a great day.

December 31, 2020

I’m not very pleased. I took my vehicle in for service. They did not reset the engine oil life & did not calibrate the TPMS monitoring system. They would not pass my car for inspection they said the tint More

by LETITIA70
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rossie Pittman
Jan 06, 2021 -

Hubert Vester Honda responded

Katharine, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

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