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Hubert Vester Honda - Service Center

Wilson, NC

4.7
441 Reviews

441 Reviews of Hubert Vester Honda - Service Center

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October 03, 2024

It was a rainy day and cars backed up in service lane and it did not appear that the advisors or assistants were trying to move them for the customers. Had to walk in the rain to check in. Why would they hav More

by TAMBOTTOMS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabel Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Hubert Vester Honda responded

Thank you for taking the time to share feedback about your recent visit. Although a busy Service Department is a good 'problem' to have from a business standpoint, we can have moments where our current process may not flow as smoothly as we would like. Hence, our constant tweaking to improve. I understand your frustration at not having a cleared, covered Service Drive during check-in and I do apologize. I am glad to hear that once checked in, your service was performed quickly and that you were promptly notified of its completion. We appreciate your patience and hope you will allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

September 28, 2024

They were timely and efficient as well as flexible with available time slots. Very polite More

by jan8622
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Majette
September 25, 2024

Always willing to go above and beyond. Always courteous and very helpful. Always provide a positive experience. More

by KFDAVIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Ashley is vEry friendly and keeps me informed on how things are going on my car. More

by PostonF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Very polite and friendly and accommodating. Tires were inflated all the same pressure an windshield washers were replenished with fluid. More

by DRDRCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

The staff is professional and explain what need to be done if needed .they get you in and out in a timely manner. More

by elayton0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
August 21, 2024

Your team has cared for my numerous vehicles over the years in the most professional and fun way! I consider you a family. I appreciate all you do for making sure my vehicles are maintained beautifully. More

by BHERNDON624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Health has done a good job checking out New Honda CRV and fixing it. We have taken it back 4 times with electrical problems . We have had the car only 4 months with 2,200 miles on it. I feel that if we h More

by RANDYABARNES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I am very pleased with Hubert Vester Honda service department. I trust the service and recommendations are appreciated. More

by SHEILA.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Hubert vester staff always provides the best service and always quick with the service too! More

by keshaunstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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