Hubert Vester Honda - Service Center

Service was good but the dealership people were not friendly Service employees were friendly Waiting no one spoke to me or asked if they could help me They didn’t know why I was there. I was going to friendly Service employees were friendly Waiting no one spoke to me or asked if they could help me They didn’t know why I was there. I was going to ask about the new CRV but decided not to with them. I’m been to another dealership and they are over the top. Disappointed More

This place used to be good. Please take your vehicle elsewhere. Their prices listed on website for service are no longer valid. They perform services that have not been reque Please take your vehicle elsewhere. Their prices listed on website for service are no longer valid. They perform services that have not been requested and do unnecessary services to "get you out the door". I was rushed out the door and had to call once I got back home to see why I was charged more for services and was told that they could not credit my card unless I made the 45 minute plus drive back. I won't be back!!! More

Michael Boykin is great to work with but unfortunately the service was a big let down. I had timing belt, tensioner package done and when I went to turn in my garage it sounded like I had a flat front r the service was a big let down. I had timing belt, tensioner package done and when I went to turn in my garage it sounded like I had a flat front right tire. The splash shied on the front tire was rubbing against my tire. A bungie cord was found holding the shield back were the mechanic had never finished putting everything back together. My husband, a Ford mechanic, who had changed the oil the first 95,000 miles, noticed that the splash shield had been cut where the mechanic made a short cut to get to the oil filter when he did the oil change. I had to return my pilot so they could finish putting the pieces back together and they also ordered a new replacement splash shied to replace the one they cut. More

MICHAEL BOYKIN LISTENED AND CORRECTED THE PROBLEM WILL BE RETURNING HERE AGAIN NOTHING ELSE NEEDS TO BE SAID RETURNING HERE AGAIN NOTHING ELSE NEEDS TO BE SAID More

My daughter called me on 2/9/23 she was driving from GA to VA with my 2 grandchildren and 2 dogs when her engine begin vibrating, and the engine light came on I had her check fluids and belts found that yo to VA with my 2 grandchildren and 2 dogs when her engine begin vibrating, and the engine light came on I had her check fluids and belts found that your dealership was approximately 20 minutes away. I called and first spoke to Lori She said your service department would be able to look at her 2014 pilot I called back after talking to my daughter to speak with a person in service to see if she should drive the vehicle Amanda answered the phone listened and was compassionate. She got me to Ashley he said bring it in. He met my daughter. They took her vehicle right away. Ashley came out told my daughter the problem they fixed it and had her on her way in a little over an hour, I live in Arizona and could not assist her so I appreciate so much the extra effort your employees took THANK YOU so much! More

This dealership has always worked hard to keep my SUV in tip top shape. Appointments are easy to make and wait time is minimal. tip top shape. Appointments are easy to make and wait time is minimal. More

Service center has always taken good care of us. We have been going there for fifteen years. We have been going there for fifteen years. More

We always feel well taken care of. Ashley does an excellent job explaining what we need. Thank you. Ashley does an excellent job explaining what we need. Thank you. More

Excellent customer service. Michael Boykin is responsive to customer concerns and goes above and beyond to ensure customer satisfaction. I never feel that he is trying to "sell" Michael Boykin is responsive to customer concerns and goes above and beyond to ensure customer satisfaction. I never feel that he is trying to "sell" unnecessary services. More

Hubert Vester Honda service is the only place I take my car to. Fantastic service department team! car to. Fantastic service department team! More