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Hubert Vester Honda - Service Center

Wilson, NC

4.7
442 Reviews

442 Reviews of Hubert Vester Honda - Service Center

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July 12, 2023

Bradley was very professional and his customer service skills are excellent. His service is the reason I changed service departments. More

by RWRICHARDSON852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts
July 05, 2023

Recall item was completed in a timely manner as well as my annual inspection for license renewal. Good job. More

by NCMTS2BCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
July 05, 2023

They are so quick to call and harass us customers when they want a sale but once the transaction is finalized good luck getting a hold of anyone I’ve been on the phone for over an hour getting transferred More

by ITAMARJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
Jul 05, 2023 -

Hubert Vester Honda responded

I am concerned about the difficulties you have encountered and the frustration caused by call transfers/disconnections. I have called the number in your customer record twice. The calls went straight to voicemail, so I left my call back information. I would like to help resolve your issue or get your questions answered. Please reach out to me. I look forward to hearing from you. Lisa Owens Customer Relations Manager

June 29, 2023

I had a great experience with Hubert Bester Honda. I made my appointment and was sent texts to remind me of the appointment. Then checked in and my oil change was fine in a timely matter. More

by WDMASSEY47
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts
June 29, 2023

They fixed a problem with Apple CarPlay and didn’t even charge me for it! More

by DKBELL0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bradley Roberts
June 22, 2023

Jeff Sullivan demonstrates adept knowledge of cars and car sales. He is professional while maintaining a welcoming and helpful disposition. Jeff’s expert skills as a salesman are evident and far exceed h More

by Garthes12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sullivan
June 22, 2023

Jeff Sullivan is a pleasure to deal with. First class person and a first class service department also. More

by Scoutertomt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sullivan
June 10, 2023

Ashley kept me informed about my service from start to finish - even called me to make sure work we had not discussed was OK to complete. Great customer service! Thanks, Ashley! More

by DBRANTLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

It was a great experience. The staff was friendly and personable. Darius and Mark worked with me on my budget and gave me a deal that I found satisfactory. More

by SCOTTCOLLIE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fischel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Bobbit , Mark Wright, Byron Butler
May 26, 2023

Service always finishes on time and for the promised cost. I buy cars from here because of the excellent service department. More

by KENDALGRECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Roberts
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