Hubert Vester Honda

Concealed major engine problem on used car- 18yo kid out $6k These guys essentially robbed my 18yo son of $6000 for a 2009 Camry. There was a huge problem with the engine of this car (nationwide) where the engin These guys essentially robbed my 18yo son of $6000 for a 2009 Camry. There was a huge problem with the engine of this car (nationwide) where the engine consumed excess oil. Toyota published a TSB on the problem (should have been a recall). There is also an active MASSIVE class action lawsuit on the problem. Given all of the problems with this cars engine, Hubert Vester didn't even test for the problem on this car before they sold it! ..even though Hubert Vester Toyota tested it 4 times previously My son, completely unaware, drove the car for 1200 miles back and forth to his job at McDonald's, when he noticed sounds coming from the engine. Looking at the car, we found that ALL OF THE ENGINE OIL WAS CONSUMED.. it was dry. Damage was already done when we tried desperately to add oil to it. Engine basically blew up. We went back to Hubert Vester in hope they would try to make this situation right. My son then had to pay $150 to tow his car to the dealer because Lance Nemergut said they would see what they could do to help him out in terms of goodwill. A mechanic from the dealer called him and offered him 2 options with each option involving a used engine with a cost of $4000 and $4500. After I voiced my displeasure with the offer Lance then said he could do it for $3500. Buyer beware with this dealer, they do not stand behind their cars and clearly, the GM Lance Nemergut is willing to screw over a KID out of $6000. Shame on you Hubert Vester Honda... .. Next stop..Court More

Fantastic Customer Service and Price! I requested information for a 2018 Accord Sport via True Car, and was contacted within 24 hrs. Once I was contacted by one of their Reps, Brianna, ev I requested information for a 2018 Accord Sport via True Car, and was contacted within 24 hrs. Once I was contacted by one of their Reps, Brianna, everything from there forward was seamless. Because of the distance, we communicated and negotiated via phone. Billy, the manager, was 100% honest and made me feel like he cared about me as a person and customer. Ultimately, I was a happy customer and would recommend anyone buying a Honda, to go visit Billy and his team, you will not be disappointed. If you dont live in the Wilson, NC area...trust me, the drive is Worth it! More

Chapter 1, create sense of urgency I emailed this dealer about a certified car listed on their website. They are a couple hours away from me so I don't have the luxury of just swinging I emailed this dealer about a certified car listed on their website. They are a couple hours away from me so I don't have the luxury of just swinging by the dealership. One of the sales staff responded to my questions but told me that they have a few other people interested in the car so I better hurry up and come test drive it. I asked for the "out the door" price. They responded with a final price that seemed about $800 more than it should have been so I asked for a breakdown of the fees. I was told that it included the tax, tags, title, registration, doc and document fees. Some of this seems a little redundant. I again asked for the breakdown and found out they were trying to charge me $800 for a new cupholder and interior panel, whatever that is. Shouldn't a certified car already have an interior panel replaced if it needed replacing? Then I was told that this car was already at auction at this price so I better move fast or the car wouldn't be in the inventory very long. I may not be a dealer but I'm pretty sure cars don't sell at auction for full retail price. I decided to skip this dealer and ended up buying from somebody else. More

Extremely wonderful car dealership Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson wo Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson would do to find the right vehicle for me. Greatly Appreciated!!!!!! More

Wonderful Dealership, at Every level! Mark Wright and his staff are an exceptional team. Markeis Howard is an exceptional salesman. No only did he take time to explain all options to me Mark Wright and his staff are an exceptional team. Markeis Howard is an exceptional salesman. No only did he take time to explain all options to me but he did it a second time with my husband. He made us feel very comfortable with all the options and understood all that was available. Once we decided on what we wanted, Tiffany jumped in and helped us wrap all the financing and trade in as well as choose best options for us on financing. This was all done with such finesse. The professionalism shown by this dealership exceeds what we have experienced in our past by far. We would recommend Hubert Vester Honda to everyone!! More

The Best Overall Car Buying Experience Ever! Wow! What a great experience I just had at Hubert Vester Honda. Found the perfect vehicle in a very reasonable amount of time due to a wonderful sel Wow! What a great experience I just had at Hubert Vester Honda. Found the perfect vehicle in a very reasonable amount of time due to a wonderful selection of vehicles. The sales consultant was incredibly professional and courteous while not being at all pushy. He was very knowledgeable on the vehicle and if he did not know the answer to one of my questions he didn't lie abut it. He just said i'm not sure, but I will find out. Once I had found the vehicle and agreed to the fantastic price which was incredible easy as well, I went in to the finance office where I met Chris Pearce. Chris was incredibly knowledgeable and efficient and we had a great time. I don't normally get additional coverages on my vehicles such as extended warranties and maintenance etc... but after talking to Chris and him explaining the benefits and all the money I'd be saving I found myself wondering why I hadn't purchased these coverages in the past. Needless to say, I am enjoying my vehicle and I look forward to buying all of my cars from Hubert Vester Honda in the future. Perfect Buying Experience! More

Awesome service Dropped off my 2015, Honda Pilot at 8:30. Got a call from service letting me know what needed to be done to fix a concern I had about my Pilot brakes. Dropped off my 2015, Honda Pilot at 8:30. Got a call from service letting me know what needed to be done to fix a concern I had about my Pilot brakes. The brakes were fixed, oil got changed, and the wipper blades replaced in a reasonable amount of time. Awesome service, great customer service, a 5 star experience! More

Easiest Car Buying Experience From the moment you pull in the car lot you are acknowledged. The customer service there is amazing. After having a bad experience looking at another From the moment you pull in the car lot you are acknowledged. The customer service there is amazing. After having a bad experience looking at another bigger dealership I couldn't be more relieved I found this one. Thanks! More

Awesome experience in the past i feared car dealerships during daytime hours thought they were very pushy, but this being my second purchase here has been very relaxing in the past i feared car dealerships during daytime hours thought they were very pushy, but this being my second purchase here has been very relaxing and to the point. All service at this location has been excellent More

The best Donnie was excellent and very professional. I Did not come to dealership to purchase but left with a brand new car!!!!! Very satisfied and happy! Donnie was excellent and very professional. I Did not come to dealership to purchase but left with a brand new car!!!!! Very satisfied and happy! More