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Hubert Vester Chevrolet - Service Center

Wilson, NC

4.2
866 Reviews
Call Service Center (252) 291-2111

866 Reviews of Hubert Vester Chevrolet - Service Center

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March 21, 2023

It took longer than what we expected they was very nice about letting us know what they was doing and did a great job but it was a lot to pay More

by richardbarnes30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
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Mar 22, 2023 -

Hubert Vester Chevrolet responded

I am sorry for the repair taking more time than expected, however, I am happy to hear that Taylor kept you updated along the way and that you were satisfied with the work completed. We value your business and are here to meet you automotive needs. Lisa Owens Customer Relations Manager

March 20, 2023

Very nice, not pushy. Explained upcoming services needed and prioritized them for me. Allowed me to ask questions and gave straight answers. More

by lorimcbryde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Aldapa
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Mar 20, 2023 -

Hubert Vester Chevrolet responded

Wow! Communication is integral to our business. Alfredo understands that and works relentlessly to ensure our customers are updated and aware of what's next to keep your vehicle running at top efficiency. Thank you for your review and recommendation. We look forward to your next visit. Lisa Owens Customer Relations Manager

March 18, 2023

Workers are friendly and service was fast. It was done on the time they say. More

by Dianaespino25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Mar 20, 2023 -

Hubert Vester Chevrolet responded

Thank you for recognizing Taylor and our Service team. They strive to perform the needed repair in a timely manner and it sounds like they succeeded during your visit. We appreciate your opinion and your business. Lisa Owens Customer Relations Manager

March 18, 2023

They completed the jobs I asked for quicker than the time I was told it would take. More

by LUV44RACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2023

They were professional, and friendly. One of their employees took me to get something to eat and brought me back. More

by JAJE_CAMP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Mar 15, 2023 -

Hubert Vester Chevrolet responded

Taylor and our Service team strive to deliver excellent customer service and meet not just their automotive needs. We believe in accommodating you as best we can during your visit. Thank you for taking the time to tell us about your experience. We hope to take care of you again soon. Lisa Owens Customer Relations Manager

March 15, 2023

I took my truck in for a oil service, 3 days after taken it my check engine light came on, then I had to pay for diagnostic test, come up hood latch was bad, it wasn’t bad when I carry it for oil change, so More

by WILLIAM_THORNE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Hubert Vester Chevrolet responded

I understand that our Service Manager, Ray Phillips, has reached out to you to discuss your concerns and that a resolution was mutually agreed upon. We thank you for your feedback and look forward to serving you again. Lisa Owens Customer Relations Manager

March 15, 2023

They preformed the services I asked for in a reasonable time and got me back to doing my favorite things to do. More

by LUV44RACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Aldapa
Report | Print
Mar 20, 2023 -

Hubert Vester Chevrolet responded

I am glad to hear that Alfredo and our Service team took such excellent care of you. We value your time and demonstrate that by completing your maintenance needs promptly. Thank you for your positive feedback. Lisa Owens Customer Relations Manager

March 09, 2023

Price to high to get work done there never again never ever again will I go there again More

by cozynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ianne davis
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March 09, 2023

2 star review because I had to do the reaching out, leaving messages with other employees to get in contact with the technician. Was very frustrating waiting for a call or text & not to receiving eithe More

by yudival12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Whitley
Report | Print
March 08, 2023

Though buying a car can be unpleasant- this experience was great! I will buy next auto from them. More

by shannon.houchins
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Betty Davis, Luis Rojas
Report | Print
Mar 08, 2023 -

Hubert Vester Chevrolet responded

If your purchase experiences elsewhere were unpleasant, it makes me even happier that Luis, Brandon and Betty were able to deliver the incredible experience you deserve! Thank you for your positive feedback and we look forward to exceeding your expectations again in the future. Lisa Owens Customer Relations Manager

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