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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.5
1,302 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,302 reviews

August 24, 2024

Did great. Got me in next day. Quoted me in person for the work and then only ended up charging me a little more than half the price of the quote. More

by DUANESPANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Hubert Vester Chevrolet responded

Thank you for letting us know how we did during your recent visit. Brian and our Service team work to make necessary maintenance convenient for you and at a reasonable price. We appreciate your business. Lisa Owens Customer Relations Manager

August 24, 2024

Fast check in-kept informed on progress of service being rendered-quick exit. Everyone greeted you with a smile and and willing to help. I may have looked a little lost, since this was my first time. More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Hubert Vester Chevrolet responded

Everyone that visits our store has a first time and I am glad to hear that our wonderful team members were supportive and helped you feel comfortable. Brian has excellent communication skills and is very adept at keeping our customers updated with their vehicle's status. Thank you for choosing us and we look forward to serving you again. Lisa Owens Customer Relations Manager

August 24, 2024

Great hospitality Great customer service staff always letting you know that your opinion matters I will recommend to all my friends off the great experience my wife and I had with purchasing a Silverado More

by TMONTAGUE727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Hubert Vester Chevrolet responded

Of course your opinion is important to us! Customers like you are the lifeblood of our business. I have no doubt that Johnny and Amanda took excellent care of you during your purchase. It means so much to know that you will recommend us to your family and friends. Thank you for allowing us to serve you! Lisa Owens Customer Relations Manager

August 22, 2024

While I was home cleaning my tires I noticed one of my hubs was loose. When I removed the first set screw the cap fell off and the other set screw that helps hold the hub in place was snapped off. When I More

by SLIM_28560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your honest feedback. You have every reason to be particular about your truck. It is an investment and we are committed to helping you maintain it. I understand that you were at the dealership today and that our Service Manager, Danny Meacomes and our Service team worked with you to resolve the issues to which you referred in your review. I certainly hope that your latest interaction with our team members helped to restore your trust in us. We appreciate your patience and your business. Lisa Owens Customer Relations Manager

August 21, 2024

I was not satisfied with the scheduling service and the communication service, I would not recommend services at Hubert Vester Chevrolet, More

by ANGELAMIKECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback about your recent visit. I do apologize for any gaps or miscommunication on our part. Our Service Manager, Danny Meacomes would like to discuss your concern further and has already tried to reach out to you, unsuccessfully. If you would call him at (252) 291-2111, ext. 1201 at your earliest convenience, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

August 21, 2024

Poor communication Poor scheduling my car had an 8;00 appointment on Thursday Car was not seen until Monday More

by ANGELAMIKECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
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Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback about your recent visit. I do apologize for any gaps or miscommunication on our part. Our Service Manager, Danny Meacomes would like to discuss your concern further and has already tried to reach out to you, unsuccessfully. If you would call him at (252) 291-2111, ext. 1201 at your earliest convenience, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

August 17, 2024

Took 1 hour to do inspection not happy I had to ask the guy at the desk why it was taking so long to do inspection. I could have went somewhere else had done less than an hour More

by EMTFORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Hubert Vester Chevrolet responded

Your time is important to us and we do try to complete our maintenance in a timely manner, however, your expectations were not met during your recent visit and I do apologize. We appreciate your choosing us and for bringing this matter to our attention. Your feedback helps us to improve our processes to better serve you and our other customers. Lisa Owens Customer Relations Manager

August 17, 2024

Service representative was excellent and very knowledgeable. Call back updates were very informative and helpful. More

by AUNTYTERROR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Hubert Vester Chevrolet responded

Glad to hear that your interactions with Brittany were so positive. Communication is key in our business and keeping our customers updated on their vehicle's status is important. We appreciate your feedback on your recent visit and hope to serve you again. Lisa Owens Customer Relations Manager

August 17, 2024

Great job fast service great personnel they informed me what needed to be done thanks More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asaria Manley
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Aug 22, 2024 -

Hubert Vester Chevrolet responded

Thank you so much for recognizing our Service Team and the exceptional service they provide. I am happy to hear that everything was performed quickly and to your satisfaction during your recent visit. We appreciate your feedback and your business. Lisa Owens Customer Relations Manager

August 17, 2024

Always great service and easy to make appointments online. Always get my vehicles service done there. More

by WADENEWSOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asaria Manley
Report | Print
Aug 22, 2024 -

Hubert Vester Chevrolet responded

Mr. Newsome, I am happy to hear your feedback from your recent visit. Our Service Team strives to provide excellent customer service and are mindful of your time. Your loyalty is so appreciated and we look forward to serving you again soon. Lisa Owens Customer Relations Manager

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