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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.4
1,316 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,316 reviews

February 19, 2023

Great place to buy your vehicles all the people were really a pleasure to deal Betty Davis and Ken Winborne did a great job handling and finalizing everything I highly recommend Hubert Vester Chevrolet More

by CHRIS@BUYMYTIMBER.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Vester Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Winbourne, Emily Tew, Roger Morse, Betty Davis, Jason Riggan
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Feb 20, 2023 -

Hubert Vester Chevrolet responded

You were served by two of our top Sales Team members. Between Ken's ability to put you at ease and Betty's attention to details, I am assured your experience was exceptional and efficient. However, your opinion is the one that matters to us! Thank you so much for sharing your feedback and for your strong recommendation of our services. Lisa Owens Customer Relations Manager

February 19, 2023

Tim was an excellent salesman. He not only helped me through my first time buying a car but he explained everything I was signing and walked me through the process. Instead of just More

by Nsdrig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Mercer, Roger Morse, Betty Davis, Luis Rojas
Report | Print
Feb 20, 2023 -

Hubert Vester Chevrolet responded

Yes, your first vehicle purchase, as with many first time experiences, can make one apprehensive. Fortunately, you had Tim to help navigate you through those unfamiliar waters. He is such a positive and caring person. You recognized that he truly wanted to help you and that means so much. Thank you for trusting us with your business and for your recommendation of Tim to others. You can be assured that he will give the same exceptional, personal service to those you refer. Lisa Owens Customer Relations Manager

February 18, 2023

My service at Vester Chevrolet was really great! I went in for state inspection. I was informed as the work was in progress. The work was done in a timely manner. I will recommend anyone who’s seeki More

by EDWARDSLECCIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Feb 21, 2023 -

Hubert Vester Chevrolet responded

So good to hear that Caleb and Taylor served your needs so well! It is important to us to keep the customer updated and be mindful of their time. Your kind words and recommendation mean so much to us. Thank you for sharing your feedback. Lisa Owens Customer Relations Manager

February 18, 2023

Great service from check in to check out. Very professional and friendly staff. Definitely will continue to use Hubert Vester Chevrolet for all my service and sales needs! More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley, Alfredo Aldapa
Report | Print
Feb 20, 2023 -

Hubert Vester Chevrolet responded

Exceptional service is our goal and it sounds like our team took excellent care of you throughout the process. We stand ready to serve you again and hope you will give us that opportunity soon. Thank you for sharing your positive experience with us. Lisa Owens Customer Relations Manager

February 16, 2023

Was interested in a vehicle. Set an appointment and was told the vehicle would be ready. Called to re confirm the appointment and was told the vehicle had been sold. So very disa More

by bridgerst1964
Recommend Dealer
No
Employees Worked With
Emily Tew
Report | Print
Feb 23, 2023 -

Hubert Vester Chevrolet responded

I understand how disappointed this situation made you feel. Roger Morse was the manager that contacted you previously and told you that he would keep looking for a comparable vehicle for you. He plans to contact you later today to discuss your needs further and how we can hopefully meet them. If you have any questions, he would be pleased to answer them for you. Thank you for your understanding and patience. Lisa Owens Customer Relations Manager

February 15, 2023

Worse experience I have ever had. Took over an hour to get invoice. Then when invoice was payed I was billed incorrectly after I advised them of mistake no one was able to help correc More

by JRDAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Whitley, Alfredo Aldapa, Tasheena Washington, Jada Pittman, Kinequa Blanchard, Christopher Harris
Report | Print
Feb 21, 2023 -

Hubert Vester Chevrolet responded

I understand that there was an error made in the original write up of repair (customer name/number/identification). Once the error was discovered, it was not a simple correction. I apologize for the time you spent at the store. The nationwide dealer management system outage coupled with changing the customer information to the proper government entity did cause an unusual delay. The bill has been corrected and your Service Advisor, Alfredo Adalpa, has been attempting to reach his customer contact for finalization. Thank you for your patience and feedback. Lisa Owens Customer Relations Manager

Feb 23, 2023 -

JRDAIL responded

We are still dealing with getting this solved please advise your employees that a work order and invoice are not the same. I need an invoice for our records and to show what exactly it is we are paying for. 2/23/23

February 14, 2023

Tim was an outstanding sales representative. He was very polite and professional and had the best attitude you could ask for. He made the whole buying experience well worth the trip. Positive at More

by Stevenwebb1214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Tim Mercer
Report | Print
Feb 20, 2023 -

Hubert Vester Chevrolet responded

Yes! Tim's positivity and smile are contagious and he is so adept at making our customers feel welcomed and at ease. We are proud to have him on our Sales team. We appreciate your kind words and the chance to serve you. Thank you for sharing your excellent experience with us. Lisa Owens Customer Relations Manager

February 11, 2023

This is our third vehicle purchase in the past 4 years from Hubert Vester. Absolutely will not purchase another vehicle from anywhere. Brandon and his team made everything flawless for our purchase. We re More

by amanda.thompson0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
Report | Print
Feb 17, 2023 -

Hubert Vester Chevrolet responded

We cannot thank you enough for your loyalty in choosing us, time and time again! Brandon and his team have a passion to serve and it shows. Your trust in us and hearty recommendation mean so much. Thank you again for sharing with us. Lisa Owens Customer Relations Manager

February 08, 2023

From start to finish the process was smooth and the Service Team was extremely friendly!! Very nice experience! More

by K Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Winbourne, Betty Davis
Report | Print
Feb 10, 2023 -

Hubert Vester Chevrolet responded

Ken and Betty are two of the most skillful members of our Sales team and they strive to give our customers an excellent purchase experience . Thank you for taking the time to share your kind words with us. We appreciate you allowing us the privilege to serve you. Lisa Owens Customer Relations Manager

February 07, 2023

The dealership is nice, people are so respectful. I came in and let them know what I wanted and they had it. I love it there. More

by MONICAJYELVERTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Tim Mercer
Report | Print
Feb 10, 2023 -

Hubert Vester Chevrolet responded

Tim and Brandon have a passion to serve our customers and it shows! Our staff works toward making your visit as comfortable as possible. Thank you for sharing your positive experience with us . We look forward to taking care of you in the future. Lisa Owens Customer Relations Manager

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