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Hubert Vester Chevrolet

Wilson, NC

4.5
1,302 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,302 reviews

November 15, 2024

No pressure environment, no longer wait purchase. Johnny Kent is the best! Service department very thorough. More

by altonvirgil789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Hubert Vester Chevrolet responded

It certainly sounds like our Sales team and Service team have delivered excellent customer service to you during your visits. We appreciate your feedback about both. Thank you for choosing to do business with us and for your recommendation. Lisa Owens Customer Relations Manager

November 14, 2024

Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager

November 14, 2024

Taylor was amazing and he answered all of my questions and doubled checked to see if he could duplicate my driving issue. Hubert Vester had a long wait to get my car back but I am glad that the first main More

by TAYLORMHATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

We are pleased to hear that your first maintenance visit was great. Thank you for mentioning Taylor's thorough and stellar customer service skills in your review. We will pass along your kind words. We appreciate your feedback and look forward to serving you again. Lisa Owens Customer Relations Manager

November 09, 2024

Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

November 08, 2024

The service department was very knowledgeable on the type of oil that my silverado and the amount of mileage that I should put on it b4 my next oil change...I was thinking 3000 mile but full synthetic oil is More

by taylora7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

It is certainly an integral part of our business to know these details and share that knowledge with our customers. Thank you for entrusting your vehicle to us and for your positive feedback. Lisa Owens Customer Relations Manager

November 08, 2024

Brian showed exceptional customer service skills and was dedicated to taking care of my vehicle. He treated me with respect and prided himself in taking the highest quality care of my vehicle possible. Outs More

by MRANDOLPH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

Brian is a strong member of our Service team, adept at delivering an excellent experience for our customers. Thank you for your kind words and for recognizing his skills. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

November 07, 2024

I received great service and in a promptly manner. I was kept up to date throughout the entire process. Really appreciative of the team! More

by Dickersonb95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

Communication is key to our success! Thank you for recognizing Brian and our strong Service team. We strive to perform the needed work quickly and to your satisfaction, and it sounds like we achieved our goal during your recent visit. Thank you again for choosing us to take care of you. Lisa Owens Customer Relations Manager

November 06, 2024

Oil changed and tires rotated, cabin filter cover was not put back on, laying on floor. Second time that has happened. Other than that, it was good. More

by 85BLUEDIME
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

Happy to see that your interaction with Brian was so positive. Thank you for bringing the cover placement oversight to our attention. The concern has been addressed. We appreciate your business and look forward to serving you again. Lisa Owens Customer Relations Manager

November 04, 2024

Friendly staff. They fixed my truck on a short notice. We had to figure out some confusion on GM pricing and conflicting reports on what was wrong with my truck. The More

by Stykky_lips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hubert Vester Chevrolet responded

I do apologize for any confusion on pricing, but so happy to hear that our Service Manager, Danny Meacomes, stepped in and stepped up to resolve your issue. Thank you for your honest feedback. We appreciate you allowing us the opportunity to gain your trust and your recommendation of our services. Lisa Owens Customer Relations Manager

October 29, 2024

We purchase the vehicle and have had all kids of issues since. After messaging the sales rep for weeks, I was informed that he no longer works there. We were offered an extended warranty, then finance mess More

by lovesherairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Nolan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy finance, Bobby Parker sales
Oct 29, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to deliver an exceptional experience to our customers and we apologize for falling short of our goal, which caused both frustration and inconvenience. We understand that we have work to do to regain your trust in us. You have relayed several concerns and it is my understanding that our General Manager, Chris Hicks, has already contacted you and begun the process of addressing them and resolving them. We appreciate you bringing these matters to our attention. We also appreciate your understanding and patience. Congratulations on the upcoming birth of your child! We pray that all goes well with your growing family. Lisa Owens Customer Relations Manager