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Hubert Vester Chevrolet

Wilson, NC

Overview
Employees
Reviews
Vehicles
4.5
1,302 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,302 reviews

March 11, 2024

They are great people to deal with They are friendly Courteous and very knowledgeable Outstanding More

by BLACKMICHAEL571
Recommend Dealer
Yes
Employees Worked With
Didn't get a name
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March 11, 2024

Everyone was very helpful and professional. It was a good experience from the phone call setting up my appointment to the finalizing if the paperwork. Everyone was easy to work with and made th More

by catinarn
Recommend Dealer
Yes
Employees Worked With
Betty Davis, Betty Davis
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March 11, 2024

Melissa I think I always choose a Chevrolet dealership because I always have great experiences always get the job done with no problems More

by LDBRODNAX
Recommend Dealer
Yes
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March 11, 2024

Experience was pretty good, but after my tire rotation my car keep drifting to the left More

by PPIERCE308
Purchase Time
Recommend Dealer
No
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Mar 12, 2024 -

Hubert Vester Chevrolet responded

It sounds like your interaction with Ranzell was very positive, however we are striving to deliver an exceptional experience and concerned about your 'drifting' issue. If our Service Manager, Danny Meacomes, has not already contacted you, please expect him to do so to work towards resolution. Thank you for your feedback and patience. Lisa Owens Customer Relations Manager

March 10, 2024

Feel comfortable every visit that I'm going to be treated fairly and given the right information about my vehicle. More

by c.m.brown4040
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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March 09, 2024

Roger and his team made sure customer satisfaction was at the forefront of each conversation while searching for our next vehicle. More

by zb25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li, Roger Morse, Anthony Li
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March 04, 2024

They can not fix an issue i have had since i bought it. Will never buy a chevrolet again More

by Kjohnson
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Schlegel
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Mar 05, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. Your review does not give me much information about the vehicle issue. While the vehicle was at the dealership, have we been unable to duplicate the concern you have? If that is the case, we understand how frustrating that can be. It sounds like your interaction with Brian has been positive, even if you are feeling less than satisfied with the brand at this moment. We would like the opportunity to work with you on a resolution plan. If you would contact our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201, at your earliest convenience, we'll try to turn this situation around. Lisa Owens Customer Relations Manager

March 01, 2024

I felt I was rushed to come late at the end of the day to pay the car,though I can come next day morning. I did not get details on the financing part. The financing agent did not seek other financing lenders More

by DRN_KHATTAB
Recommend Dealer
Yes
Employees Worked With
Roger Morse, Roger Morse
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Mar 01, 2024 -

Hubert Vester Chevrolet responded

Sir, I am concerned and perplexed by your review. No one intended for you to feel rushed. It is my understanding that you were interested in a popular vehicle and were not the only potential buyer. In such cases, the first (lending-approved) potential buyer to complete the deal paperwork gets the vehicle. You were presented a choice and made it. You were at the dealership for a few hours, there was no rush. We have responses from 3 lenders (not one) with Capital One's terms most beneficial to you. David is thorough in his product explanations during purchases and Roger spent more time and willingly answered your questions in a follow-up call to make sure you felt comfortable and satisfied with your purchase. They are both committed to providing an exceptional experience for our customers. If you have additional questions or concerns, please feel free to contact me at lowens@hvautogroup.com. Lisa Owens Customer Relations Manager

Mar 03, 2024 -

DRN_KHATTAB responded

I agree that Roger explained the missing details of my loan the next day. Roger did a good job helping me out. I disagree with you on certain things you mentioned. Overall, I do recommend your dealership for others!

February 28, 2024

Waited 4 hours for soil change Waited 4 hours for a oil change But it's all good there was no charge for the oil change More

by JALAMM
Recommend Dealer
No
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Mar 01, 2024 -

Hubert Vester Chevrolet responded

Mr. Lamm, I do apologize for the delay in completing your service. Your time is important and we will make every effort to prevent this isolated incident from repeating. Your feedback and business is appreciated. Since your wait was extended, we resolved the immediate issue with the complimentary oil change, as you mentioned. If you have any additional concerns, please reach out to our Service Manager, Danny Meacomes, at 252-291-2111, ext. 1201.

February 27, 2024

After purchasing a car Anthony made sure I knew all about it. Helped me set up my phone ,showed me where everything I would need was and was very professional More

by Gerrimartin1946
Recommend Dealer
Yes
Employees Worked With
Anthony Li, Anthony Li
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