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Hubert Vester Chevrolet

Wilson, NC

4.5
1,283 Reviews
If you’re considering buying a new Chevy or your vehicle is in need of Chevy service, know that the team at Hubert Vester Chevrolet is here for you! When you visit you can enjoy the perks of The Vester Pledge. The Vester Pledge is our commitment to valuing our customers’ time and making the car-buying process as simple as possible. With The Vester Pledge, you can enjoy a 7-day exchange policy, our Million Mile Limited Powertrain Warranty and more. Our Chevy sales and service teams care for you throughout your entire ownership, not just leading up to the sale. The team at our Chevrolet dealership in Wilson, NC, has a passion to serve and places your time and trust above all else. Whether you want to apply for Chevy financing or schedule Chevrolet service, the Hubert Vester Chevrolet team is here to help. Get directions to Hubert Vester Chevrolet and come see why it’s Your Journey — Our Priority.
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3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,283 reviews

October 29, 2024

We purchase the vehicle and have had all kids of issues since. After messaging the sales rep for weeks, I was informed that he no longer works there. We were offered an extended warranty, then finance mess More

by lovesherairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Nolan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy finance, Bobby Parker sales
Oct 29, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to deliver an exceptional experience to our customers and we apologize for falling short of our goal, which caused both frustration and inconvenience. We understand that we have work to do to regain your trust in us. You have relayed several concerns and it is my understanding that our General Manager, Chris Hicks, has already contacted you and begun the process of addressing them and resolving them. We appreciate you bringing these matters to our attention. We also appreciate your understanding and patience. Congratulations on the upcoming birth of your child! We pray that all goes well with your growing family. Lisa Owens Customer Relations Manager

October 26, 2024

Very professional and knowledgeable on the situation that was going on about my vehicle all together More

by taylora7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Hubert Vester Chevrolet responded

We appreciate you taking the time to compliment members of our Service team and recognize their expertise in serving you. Thank you for choosing us and we hope to have the opportunity to take care of you again. Lisa Owens Customer Relations Manager

October 25, 2024

Taylor was great to work with. Got my truck in for service and completed within two days. Dealership sent me verification of services. Even went beyond what I needed and showed More

by whitley1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Hubert Vester Chevrolet responded

Thank you for letting us know that your interactions with Taylor and your overall recent experience with our Service team was so positive! Your recommendation is much appreciated and we hope to serve you again soon. Lisa Owens Customer Relations Manager

October 21, 2024

Always satisfied from the communication from Taylor to the quality of the workmanship and price of the service department More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Hubert Vester Chevrolet responded

Mr. Clark, I speak on behalf of Taylor and both our Sales and Service teams when I tell you what a pleasure it is to serve you! Thank you for your loyalty and recommendation. We look forward to taking care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 20, 2024

Johnny Kent was my salesman. He was very good. The detail department did not do a good job of cleaning the truck before placing it on the lot for sale. More

by JEROMEWMSJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Hurley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Hubert Vester Chevrolet responded

Mr. Williams, it's no surprise to us to hear positive feedback about Johnny Kent and the customer service he extends, but it means so much for you to take the time to let us know your perspective. We apologize for the cleanliness of your vehicle not being up to par and would like to resolve your concern. Please contact our General Manager, Chris Hicks, at your earliest convenience. He may be reached at (252) 291-2111, ext. 2210 or chicks@hvautogroup.com. Lisa Owens Customer Relations Manager

October 15, 2024

Very competitive with prices and great knowledgeable staff. Dropped off and picked me up. Very goid. More

by tboone61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellington Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

We do work continuously to keep our prices competitive and I can't tell you, truly, how much it means to have our customers confirm that work. Thank you for letting us know how we did during your recent visit and recognizing our strong Service team for their excellence. Lisa Owens Customer Relations Manager

October 14, 2024

Awesome and answered all my questions. Great customer service. Also Johnny Kent, great Salesperson. Make sure to check them out. More

by butterflycandy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for the positive feedback about both our Sales and Service team members. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

October 14, 2024

Brandon Nelson, Johnny Kent, David Nolan, Amanda - the whole crew that assisted me with my purchase were very helpful, friendly, & professional. This purchase was a very pleasant experience. More

by GPARKER.DAVIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

We do have strong Sales and Finance team members, well-versed in excellent customer service, and we appreciate your highlighting several of them in your positive review. Thank you for sharing this feedback with us. Lisa Owens Customer Relations Manager

October 14, 2024

Brian treated us great. We will recommend this dealership to anyone looking for servicing their vehicle. More

by AALDAPAJR
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for trusting us with your vehicle and allowing us the opportunity to serve you. We appreciate your recognition of Brian and our other strong Service team members, and hope to see you again soon. Lisa Owens Customer Relations Manager

October 13, 2024

Wonderful car buying experience! Process was efficient and everyone was very capable, knowledgeable and helpful. More

by D.TAYLOR0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Hubert Vester Chevrolet responded

We do constantly tweak our processes to make them flow as smoothly as possible. We appreciate you taking the time to share such affirming feedback about your interactions with our stellar Sales team and the excellent customer service they provided during your purchase visit. Thank you for choosing us! Lisa Owens Customer Relations Manager

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