Hub City Ford

No one ever calls you back! They claimed to fix my car and it wasn’t and I’ve called the service manager twice and they’ve never called back! Service is terrible period! And it They claimed to fix my car and it wasn’t and I’ve called the service manager twice and they’ve never called back! Service is terrible period! And it makes no difference that I’ve purchased 2 vehicles there! Same stuff different day! More

Hub city always takes care of me. I bought the truck in 2013 and currently have 196,000 miles on it. They performed many services and each one has been done correctly. Mr. Paul, who i I bought the truck in 2013 and currently have 196,000 miles on it. They performed many services and each one has been done correctly. Mr. Paul, who is my service advisor has been a big help during the years. More

I purchased a maintenance agreement with the vehicle and it’s supposed to replace wiper blades and the service advisor told me it doesn’t. Either the sales rep misrepresented what he sold me are svc advisor it’s supposed to replace wiper blades and the service advisor told me it doesn’t. Either the sales rep misrepresented what he sold me are svc advisor gave me wrong info. Very disappointing. More

I always use a coupon for oil changes and because I didn’t have my coupon which I had left at home ….what is normally $49 oil change which is actually about 75 when u add the extra quart or 2 of oil fo didn’t have my coupon which I had left at home ….what is normally $49 oil change which is actually about 75 when u add the extra quart or 2 of oil for a F150…..turned out to be $96 …I could have gotten a 75 oil change at any one of 20 drive thru oil change places in Lafayette ! It’s the small things that count ! More

Hub City Ford did an excellent job on my 2019 Ranger. They were prompt, courteous and very timely. I am completely satisfied. Thank you. They were prompt, courteous and very timely. I am completely satisfied. Thank you. More

Very efficient service department. Organized and with outstanding employees. Second time having service there, positive experience both times. Organized and with outstanding employees. Second time having service there, positive experience both times. More

Brent Romero, my service rep, goes above and beyond all the time I’m so very grateful for all he does to keep a happy, satisfied client who refers others. Harold Lewis has the same mindset. As long as thos the time I’m so very grateful for all he does to keep a happy, satisfied client who refers others. Harold Lewis has the same mindset. As long as those two are helping me with my truck, I’ll never go anywhere else! More

Great Dealership. Sales & Service. We've been with them for over 30 years. Still satisfied. Sales & Service. We've been with them for over 30 years. Still satisfied. More

I get first rate service each time in bring my car in to Hub City Ford Hub City Ford More

The service was scheduled for 8:30am. I was met and signed in immediately upon arrival. The service was completed in less than an hour. I was met and signed in immediately upon arrival. The service was completed in less than an hour. More