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Hub City Ford

Lafayette, LA

4.5
237 Reviews

2909 NW Evangeline Thruway

Lafayette, LA

70507

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Showing 237 reviews

December 10, 2020

Great, fast service. Brent Romero (Service Writer) always great to work with on my service needs. We love Hub City Ford service department! Keep up the good work! More

by Jonorson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Romero, Bryan Delahoussaye, Tommy Arceneaux
December 10, 2020

Great service! Hub City Ford has always provided excellent product & service!. I will always purchase vehicles from Jack Broussard & go to Mike Boutin when service is needed. More

by dalebern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Mike Boutin others
December 09, 2020

Mark Menard provided me with a terrible experience. Avoid him at all costs. He was incompetent and I intended to purchase. Lost sale! Do not do business with Mark Menard. More

by William Bellamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Menard
October 30, 2020

Toby was awesome very nice salesman, honest and friendly. There was no pressure on buying the truck. The dealership was clean and everyone was social distance More

by Tracynoel67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Guy
October 26, 2020

Hub City Ford is a great place to have service work done. Everyone is so gracious & helpful The quick lane manager Eddy Blanchard does an excellent job Also Tommy Arceneaux does an awesome job as service man More

by Timdavid
Recommend Dealer
Yes
Employees Worked With
Nichol She was great Sam cashier was excellent with
September 16, 2020

The service done on my vehicle was done in a very efficient manner. The service department took care of my needs and offered a comfortable waiting area. More

by jleblanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Guidry
September 04, 2020

Outstanding service! Went above and beyond any other dealership! Was accommodating to all our requests and was very time efficient! Also All of the staff are Very Friendly! More

by TTheriot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fredrick
August 28, 2020

Nicole in Service department had extremely good customer service skills. The check out department in service where I pay my bill were very helpful with explaining my bill and researching recall work needed More

by rcarrigee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole in Service . Very nice and helpful. Extremely good customer service skills.
August 22, 2020

Very friendly clean employees are happy to help you quality of work Sitting area had plenty of coffee and snacks for you while waiting for your work to be done to your vehicle More

by woodseason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
August 21, 2020

Excellent dealership. Brent Romero is very help full and knowledgeable. He calls to let you know what is happening. He also checks to make sure that you want to do the additional service. Again, Excellen More

by wbmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Romero and cashier
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