Howell Motors Ford
Lockport, NY
Filter Reviews by Keyword
By Type
209 Reviews of Howell Motors Ford
To the point I had never heard of Howell Motors but I would recommend them. The sales person that we worked with, Patrick O’Malley, was excellent; straightforward, I had never heard of Howell Motors but I would recommend them. The sales person that we worked with, Patrick O’Malley, was excellent; straightforward, to the point and very trust worthy. Pat provided us with an excellent customer service experience. We were there to look at and eventually purchase one specific vehicle and did not test drive any others. The process was smooth and Pat was great to work with. The gentleman that we worked with for financing (Pete?) was easy to get a long with. We were not in the market for any warrenties etc and he understood and worked with us to get the financing terms we wanted. Overall, I would go back. This is the first Ford product we have ever owned and we’ll see how it holds up! More
Excellent service Pat was very easy to work with. This automobile is another in a long line of automobiles we have purchased through Pat. I highly recommend Pat if yo Pat was very easy to work with. This automobile is another in a long line of automobiles we have purchased through Pat. I highly recommend Pat if you are looking for a great Ford automobile. Howell Motors service department is another great asset to the dealership. More
Customer Focused, Excellent Shopping Experience Filled out the online request to take Ford Escape for test drive and received a call back within the hour and had appointment set up to drive vehicle Filled out the online request to take Ford Escape for test drive and received a call back within the hour and had appointment set up to drive vehicle that night. When I got there Pat was waiting for me and had the vehicle pulled up in front of the dealership. Went for the test drive, fell in love with the vehicle, and Pat was able to meet my number. When I went to pick up the vehicle Pat was again waiting for me and greeted me warmly. Everything had been taken care of and all I had to do was pay. Pat took time to go over all the interior features one more time and even set up my iPhone for me. In and out in less than 45 minutes. Vehicle is awesome. Thanks Pat! You are a true professional. More
Accommodating We received quick and accommodating sales help before, during and after our visits. We had knowledgeable answers to our questions making our decision We received quick and accommodating sales help before, during and after our visits. We had knowledgeable answers to our questions making our decision easy. We are happy with our choices. More
Highly Recommend Thank you Pat for another great experience at Howell Motors. The only place to go for all of your vehicle needs. I also love supporting local business Thank you Pat for another great experience at Howell Motors. The only place to go for all of your vehicle needs. I also love supporting local business. More
Fantastic! Doug was fantastic and so amazingly helpful! I would recommend him and this dealership to anyone who asked! 10 out of 10! So very awesome Doug was fantastic and so amazingly helpful! I would recommend him and this dealership to anyone who asked! 10 out of 10! So very awesome More
Awesome Very pleasant no pressures knowledgeable very helpful in working out affordable payments traded in my rava4 for an escape very pleased will be going b Very pleasant no pressures knowledgeable very helpful in working out affordable payments traded in my rava4 for an escape very pleased will be going back More
Justin currie was my salesman when I purchased a f-150. Justin has a very good and wide range of knowledge concerning ford products. Every question I had about t was my salesman when I purchased a f-150. Justin has a very good and wide range of knowledge concerning ford products. Every question I had about the truck and the purchase process were answered with confidence. Prior to transferring to sales, justin was a tech at howell motors That position gave him vast expierence with fords.. He is personable and friendly which Are amoung his best assets. More
Customer focused, non-pressure From the minute we stepped out of our truck to look on the lot, Doug came out to greet us with a friendly hello. There was no pressure just, offering From the minute we stepped out of our truck to look on the lot, Doug came out to greet us with a friendly hello. There was no pressure just, offering to help any way possible. We greatly appreciated the fair deal offered for our trade and the work to get us in this new truck at a price we are happy with. More
Great experiance working with Patrick It was a pleasure working with Patrick. I will purchase another car at Howell Motors, Patrick made the whole experience very. easy and pleasurable. K It was a pleasure working with Patrick. I will purchase another car at Howell Motors, Patrick made the whole experience very. easy and pleasurable. Keep up the great work you do More