Howell Motors Ford
Lockport, NY
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209 Reviews of Howell Motors Ford
Great dealership, even better people. I purchased an F-150 From Pat O'Malley and could not be happier. I was treated with respect, was not pressured and was offered a fair deal up front (n I purchased an F-150 From Pat O'Malley and could not be happier. I was treated with respect, was not pressured and was offered a fair deal up front (no BS back and forth). Normally the least fun part of a car purchase is the dreaded visit to the finance office. Phil handled this portion of the sale and was enjoyable to speak with, did not pressure me into anything and answered all of my questions with confidence. Overall this was my best dealership experience to date. I would not hesitate to recommend Pat from Howell motors to friends and family. Thank you Pat! More
Thank you Howell Motors Family owned, Family run is always the BEST way to go. Howell Motors is always rated the best because, honestly, it’s true... Thank you Mike Landers Family owned, Family run is always the BEST way to go. Howell Motors is always rated the best because, honestly, it’s true... Thank you Mike Landers and Phil Penepent for taking the time to explain all the new options available in our 2018 Fusion. You Guys are the Best! More
Muto sales My salesman Pat O'Malley was very helpful and not pushy like most dealers I would highly recommend him to family and friends who needs a vehicle to go My salesman Pat O'Malley was very helpful and not pushy like most dealers I would highly recommend him to family and friends who needs a vehicle to go to Howell Motors and ask for Pat More
Really bad service department They don’t know how to do warranty work or really fix anything. Tried to charge me $400 plus to “clean a plugged egg valve” valve was bad. Cost me $ They don’t know how to do warranty work or really fix anything. Tried to charge me $400 plus to “clean a plugged egg valve” valve was bad. Cost me $250 to do it myself when under warranty. Show me a ford repair manual that says to clean a eye valve and I will take this back. Total scam rip off. Unqualified techs. Never again. More
Used Car Purchase Bought a used car from Doug Carter. He and others at Howell Motors were very friendly, accommodating and knowledgeable about the vehicle. Doug was e Bought a used car from Doug Carter. He and others at Howell Motors were very friendly, accommodating and knowledgeable about the vehicle. Doug was easy to deal with and very responsive to e-mails and phone calls. More
Informative and Efficient My experience at Howell Motors Ford was a good one. This was the first time I went car shopping and bought a car, and it was a pleasant experience. I My experience at Howell Motors Ford was a good one. This was the first time I went car shopping and bought a car, and it was a pleasant experience. I would definitely recxoment this dealership! More
Great experience Had a wonderful buying experience at Howell motors. The salesmen Patrick was great he answered all my emails quick and negociated over email prior to Had a wonderful buying experience at Howell motors. The salesmen Patrick was great he answered all my emails quick and negociated over email prior to a long drive. Even cleaned up the exterior paint job for us. More
Great place to buy a vehicle or have one serviced I have had vehicles, both Ford and others, serviced here for years. Ray and the team in service are very skilled, always courteous and super accommod I have had vehicles, both Ford and others, serviced here for years. Ray and the team in service are very skilled, always courteous and super accommodating. In recent years I have purchased both a used vehicle and a new one. Both experiences were very pleasant, easy and fast. Pat was our sales representative both times and he was experienced, knowledgable, pleasant and extremely helpful throughout the entire process both times. Phil, the Business Manager, eased us through the purchase process both times and I could not have dealt with a more helpful person. This dealership is not high pressure and that just adds to the list of good things I have to say about this business and its employees. I would not hesitate to recommend them to anyone. Congratulations to a wonderful team! More
Best dealer These guys take good care of me, Pat always makes it easy, great price, easy pickup and Ray in the service department always gets me in and out quickl These guys take good care of me, Pat always makes it easy, great price, easy pickup and Ray in the service department always gets me in and out quickly. More
Great to do business with This is the 2nd truck I purchased from Howell Motors. Excellent service and pleasure to do business with their staff. Not a high pressure sales group. This is the 2nd truck I purchased from Howell Motors. Excellent service and pleasure to do business with their staff. Not a high pressure sales group. More