House of Imports - Service Center

This dealership has the best customer service. They are very attentive and professional when it comes to servicing my vehicle. They are very attentive and professional when it comes to servicing my vehicle. More

Christopher was detailed, professional, knowledgeable and got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. More

House of Import is California's most dishonest sales and financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from thre financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from three (3)different BMW dealerships: BMWZ4 (two for my twin's children seniors in HS), BMW X5 BMW 320i Very honest, very professional, no cheap tricks, etc. MBZ: 2 cars purchased from two(2) different MBZ dealerships: MBZ SLK convertible. MBZ 550S Coupe. Very honest, very professional, no cheap tricks, etc. Again, House of Imports is California's most dishonest sales and financial department. More

I went there to have my car diagnoses, but turned out my extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks More

Melissa , the service advisor was very efficient and customer oriented. She took care of the servicing of my GLA . customer oriented. She took care of the servicing of my GLA . More

Love House of import dealership so much. We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and profe We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and professional. More

House of Imports does a great job with my vehicle and is attentive to all my needs. attentive to all my needs. More

Bill Chow is a wonderful service advisor and he is very knowledgeable and provides a great service knowledgeable and provides a great service More

They are always prompt, courteous, professional service team members. Service is great, received as promised. team members. Service is great, received as promised. More

Trunk latch motor was impeccably repaired just in two days, with a nice loaner car provided. Sabrina was very helpful and informed the status in time, thank you. (One thing I noticed after picked up my E days, with a nice loaner car provided. Sabrina was very helpful and informed the status in time, thank you. (One thing I noticed after picked up my E350 is that, they set tire pressure too high at 40+ PSI. I went to gas station and re-adjusted the pressure to 33PSI, as marked on door-side & fuel cap door.) More