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House of Imports - Service Center

Buena Park, CA

4.8
465 Reviews

465 Reviews of House of Imports - Service Center

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September 14, 2023

House of imports in Bueno park always provides amazing quality service. Car always feels brand new when I drive off. Jag Reyatt is an amazing service advisor with ample knowledge and is extremely reliable More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
Sep 17, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

Best experience I’ve had a Mercedes-Benz dealership. I will only go here for now on. They were amazing! More

by DEEDEEMCORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Sep 16, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

Was impressed by the courtesy and friendliness of the staff in the service department. My car was given a very good car wash. I got to pick up my car ahead of the promised time. Very pleased about tha More

by sbliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 16, 2023 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 12, 2023

House of Imports has been very good at having a professional staff to service the cars and my service advisor, Adam is one of the best. More

by rkagawa
Workmanship
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
Sep 17, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2023

Nice staff and wonderful service, it was my third time visiting and it has been always good to be there. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matus, Sabrina
Sep 15, 2023 -

House of Imports responded

Hi Simon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Bill Chow is such an amazing advisor. He always makes sure my vehicle is taken care of! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Sep 10, 2023 -

House of Imports responded

Hi Sandy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Service was speedy and the receptionist was very courteous, job well done. Will definitely recommend this place to everyone More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
Sep 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

September 05, 2023

our consultant Allen is very good to us. He is friendly and patient with us. he arranged Uber/Lift for us to pick us up and to take us home. He wen through the paperwork to us. Many repa More

by maryftkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Helina
Sep 09, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (714) 627-5553 when you can so we can address this situation directly. Thank you and have a great day.

September 04, 2023

Excellent Communication from Service Advisor, Bill Chow. He kept me updated on status of service and reviewed all items inspected. More

by pnicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Sep 08, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2023

Excellent service and happy customer. Done in no time and also got my car washed for free. More

by U Jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigro M
Sep 03, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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