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House of Imports - Service Center

Buena Park, CA

4.8
469 Reviews

469 Reviews of House of Imports - Service Center

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October 10, 2023

Melissa , the service advisor was very efficient and customer oriented. She took care of the servicing of my GLA . More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , service advisor
Oct 12, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 09, 2023

Love House of import dealership so much. We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and profe More

by Tram D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 11, 2023 -

House of Imports responded

Hi Tram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

House of Imports does a great job with my vehicle and is attentive to all my needs. More

by Ivan Monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Oct 11, 2023 -

House of Imports responded

We are pleased to hear you had such a positive experience with us, Ivan! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Bill Chow is a wonderful service advisor and he is very knowledgeable and provides a great service More

by Jeff Lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Oct 11, 2023 -

House of Imports responded

Hi Jeff, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 06, 2023

They are always prompt, courteous, professional service team members. Service is great, received as promised. More

by dirawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Enciso
Oct 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2023

Clean friendly people are respectful give you a honest estimate of ko and on time sometimes earliest than promose More

by frednbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T
Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2023

Trunk latch motor was impeccably repaired just in two days, with a nice loaner car provided. Sabrina was very helpful and informed the status in time, thank you. (One thing I noticed after picked up my E More

by Dried Squid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2023

Excellent service Reviewed the problem properly Did noth take that long to finish the work More

by anjupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chow
Oct 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 01, 2023 -

anjupatel responded

Very efficient service !

September 28, 2023

House of import service rep are very knowledgeable and helpful. They are always informing you about the status of your car and what time your car will be ready. They are professionals. More

by ikefabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adams
Oct 01, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2023

Excellent service , accurate quality control , competitive prices , great customer service , news and updates, great location More

by Paulcostaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Sep 25, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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