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House of Imports - Service Center

Buena Park, CA

4.8
465 Reviews

465 Reviews of House of Imports - Service Center

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October 06, 2023

They are always prompt, courteous, professional service team members. Service is great, received as promised. More

by dirawilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Enciso
Oct 10, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2023

Clean friendly people are respectful give you a honest estimate of ko and on time sometimes earliest than promose More

by frednbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew T
Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2023

Trunk latch motor was impeccably repaired just in two days, with a nice loaner car provided. Sabrina was very helpful and informed the status in time, thank you. (One thing I noticed after picked up my E More

by Dried Squid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Oct 07, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2023

Excellent service Reviewed the problem properly Did noth take that long to finish the work More

by anjupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chow
Oct 01, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 01, 2023 -

anjupatel responded

Very efficient service !

September 28, 2023

House of import service rep are very knowledgeable and helpful. They are always informing you about the status of your car and what time your car will be ready. They are professionals. More

by ikefabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adams
Oct 01, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2023

Excellent service , accurate quality control , competitive prices , great customer service , news and updates, great location More

by Paulcostaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Sep 25, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

They do a good job the service advisor take care of the customer and friendly More

by rmahalingam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Daisy
Sep 21, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

They to take a very long time to fix my car I thought it was more than it was because it took so long to fix made me worry More

by Anita Cornejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Sep 19, 2023 -

House of Imports responded

Hi Anita, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5553 for further assistance with moving forward. We hope to hear from you in the future.

September 15, 2023

Adam at the service department is the best. He is friendly and helpful. I can always get an appointment with him for service easily. More

by coletta mohsenzadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 19, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Very good service. Sabrina was very helpful during this process . I am very satisfied with the service. More

by Sameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Sep 17, 2023 -

House of Imports responded

Hi Sameer, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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