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House of Imports - Service Center

Buena Park, CA

4.8
465 Reviews

465 Reviews of House of Imports - Service Center

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October 26, 2023

Excellent service and the people are great with all the services they provide Will keep going More

by aliciaambriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 29, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2023

Clean, modern, adequate service attends who were friendly & helpful. Quick service. Work done timely & efficiently. More

by carolynparkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 29, 2023 -

House of Imports responded

Hi Carolyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

This dealership has the best customer service. They are very attentive and professional when it comes to servicing my vehicle. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres and Nick Salama
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Oct 26, 2023 -

House of Imports responded

Hello Janet, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2023

Christopher was detailed, professional, knowledgeable and got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. More

by lilytran_92805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher / Attention to Detail and honest
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Oct 20, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

House of Import is California's most dishonest sales and financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from thre More

by oliverhnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy this visit. Previous visit experience was terrible. They kept the car for 29 days and eventually returned the car to me with a major operational defect at the center console , not repaired!
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Oct 16, 2023 -

House of Imports responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 627-5553. We look forward to hearing from you.

October 11, 2023

I went there to have my car diagnoses, but turned out my extended warranty account is not active yet, so the advisor was very Professional about it and tell me to wait a couple more weeks More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 12, 2023 -

House of Imports responded

Hi Ken, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 10, 2023

Melissa , the service advisor was very efficient and customer oriented. She took care of the servicing of my GLA . More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , service advisor
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Oct 12, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 09, 2023

Love House of import dealership so much. We had been with them for over 5 years and always received the great service . Our service advisor Andrew is simply the best. He is so kind and profe More

by Tram D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Oct 11, 2023 -

House of Imports responded

Hi Tram, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

House of Imports does a great job with my vehicle and is attentive to all my needs. More

by Ivan Monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Report | Print
Oct 11, 2023 -

House of Imports responded

We are pleased to hear you had such a positive experience with us, Ivan! If you ever need help, just give us a call. Happy motoring!

October 09, 2023

Bill Chow is a wonderful service advisor and he is very knowledgeable and provides a great service More

by Jeff Lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Oct 11, 2023 -

House of Imports responded

Hi Jeff, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

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