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House of Imports - Service Center

Buena Park, CA

4.8
470 Reviews

470 Reviews of House of Imports - Service Center

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November 11, 2023

Aram service advisor is great helping Nice person to work with, get the car ready in an hour More

by brentcao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aram
Report | Print
Nov 13, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2023

The dealership waiting area is very clean, interaction with staff were positive and scheduled maintenance cost or price is reasonable. Again as stated from my other survey, Mr Chow is an excellent employe More

by gmcare_90638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Bill Chow
Report | Print
Nov 11, 2023 -

House of Imports responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Service is very good,but the repair speed is a little slowly ,I am satisfied More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Nov 06, 2023 -

House of Imports responded

Hi Jason, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 31, 2023

Allan Halina (Service Advisor) provides exceptional and honest services. He takes good care of my cars. More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Halina
Report | Print
Nov 02, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 30, 2023

Luis Cardenas is the consultant that has helped me here at House of Imports and always treats me the best! Great customer service and always takes into consideration my time. Having a 3 yr old and having t More

by alvarado_nidia08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Nov 02, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 26, 2023

Excellent service and the people are great with all the services they provide Will keep going More

by aliciaambriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Oct 29, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2023

Clean, modern, adequate service attends who were friendly & helpful. Quick service. Work done timely & efficiently. More

by carolynparkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Oct 29, 2023 -

House of Imports responded

Hi Carolyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

This dealership has the best customer service. They are very attentive and professional when it comes to servicing my vehicle. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres and Nick Salama
Report | Print
Oct 26, 2023 -

House of Imports responded

Hello Janet, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2023

Christopher was detailed, professional, knowledgeable and got my car fixed quickly. He was proactive in communicating updates on the status of my vehicle, which I appreciate. More

by lilytran_92805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher / Attention to Detail and honest
Report | Print
Oct 20, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

House of Import is California's most dishonest sales and financial department. Previous experience with service and financial departments by bar manufacturers/ dealerships: BMW: 5 cars purchased from thre More

by oliverhnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy this visit. Previous visit experience was terrible. They kept the car for 29 days and eventually returned the car to me with a major operational defect at the center console , not repaired!
Report | Print
Oct 16, 2023 -

House of Imports responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 627-5553. We look forward to hearing from you.

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