House of Imports - Service Center

Matt Lerop (Service Advisor) was great in finding all the issues with my 2002 C230k, when I took it in for oil change. My car still have one month left on the Mercedes extended warantee, therefore, I didn't issues with my 2002 C230k, when I took it in for oil change. My car still have one month left on the Mercedes extended warantee, therefore, I didn't have to pay anthing for fixing the gas pan leak and etc...... I was afraid I only have one month left on my exended warrantee,and Memo Leon (Finance Manager) helped me with puchasing a Total Care from Easy Care Service Contract company for the peace of mind, at a great savings. Thank you both for the great customer service experience. More

Watch these guys like a hawk. Took my car there for a oil change service and they found about 4 things wrong with my car totaling $3,200. Told me it would be dangerous for me to drive the car off their lot. change service and they found about 4 things wrong with my car totaling $3,200. Told me it would be dangerous for me to drive the car off their lot. I took it to another dealer and told them what these guys said was wrong, they checked it out and not one thing was wrong with the car. I would never, ever do any business with these people ever again. More