Back

House of Imports - Service Center

Buena Park, CA

4.8
473 Reviews

473 Reviews of House of Imports - Service Center

Sort by
September 07, 2021

Description of navigation problems in my carYou have Description of navigation problems in my car You have given me answers that I don't understand at all. Also, I couldn't solve the problem here, so I More

by bobpark0456
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
jk
Sep 09, 2021 -

House of Imports responded

Hi, we regret to hear that your recent experience was anything less than exceptional. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 06, 2021

Service Writer Adam is friendly and knowledgeable with his job. I see him each time I go in there. Thank You for all your help More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 09, 2021 -

House of Imports responded

Hello Robert, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2021

I had an excellent experience at House of Imports recently, when I went in for my first service on a new AMG Station Wagon I purchased last year. My service manager, Adam, immediately recognized how More

by duxnpux
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 08, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2021

This is my second car purchased from house of import. Great service, great price and great quality , I will definitely recommend House of Import to my friends. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

Excellent assistance & service.Professional, Knowledgeable of his job.Considerate & wholesome personality. Reliable & always willing to help . An asset in your company. More

by jessieflowers61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan , Halina
Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 26, 2021

i schedule maintenance online for my mom who doesn't speak very good english. i use her name with my email, and shortly after, i get a lot of spam sent to my email addressed in her name. house of import More

by hoiisnogood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
August 24, 2021

on time…Adam is friendly and knowledgeable…fix and check on time…Adam is friendly and knowledgeable… fix and check my car what was needed… More

by nildaabella714
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
adam
Aug 31, 2021 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at House of Imports! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2021

Great service. Great service department. Fast service. No wait time. Available appointments. All personnel is friendly. Dealer under construction so no courtesy car wash done. More

by Jessica.abad921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 24, 2021 -

Jessica.abad921 responded

Great

August 20, 2021

Absolutely awesome customer service. Andrew help me install the LP for free. One minus point is it take really long time for them to install LP More

by mm49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 27, 2021 -

House of Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Service representative was professional and provided great customer service. Concierge staff were very supportive also. Dealership costs are quite pricy and increased a lot over the years More

by Yum718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ortiz
Aug 27, 2021 -

House of Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
44
...