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House of Imports - Service Center

Buena Park, CA

4.7
474 Reviews

474 Reviews of House of Imports - Service Center

Sort by
March 07, 2022

Very great experience with this service rep! I would recommend and would definitely return in the future. More

by choitim64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
Mar 10, 2022 -

House of Imports responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

March 07, 2022

It is very nice to be there, and get very good service, thank you very much! More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Mar 10, 2022 -

House of Imports responded

Hello Carol, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Came in to do scheduled service. very easy to just go in and get out. excellent job done. More

by terryc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 10, 2022 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2022

Good customer service! Pretty quick service. Good service advisors. Porters were friendly. Visiting was not bad. More

by Blkdiamenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 07, 2022 -

House of Imports responded

Hi. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Safe travels!

March 04, 2022

This is a 8 times i bring this car back for services . No on seen to care due to the on going problem ......... Please take care of this correctly .... ( Every time more money Added ) More

by thomashalab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2nd service member And the Services manager
Mar 05, 2022 -

thomashalab responded

I have a new consultant and she is very helpful, take time, looking into the problems Thanks to Melisa Nguyen

February 26, 2022

Allen Halina made the first service of vehicle very easy, but initially, I had trouble with service dept. receptionists. Trying to contact a Service Consultant to set an appointment was very impersonal and More

by Mshmooz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allan Halina
Mar 01, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

Helpful, good service, clean place ,greeting when pulled in, less time waiting and offer loaner car .Overall it's a pleasant visited. More

by Pranee Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Halina
Feb 26, 2022 -

House of Imports responded

Hello Pranee, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Took my car to House of Imports for Service, the staff were all friendly, courteous and helpful. I was early for my appointment, instead of having me wait, they assigned a Service Consultant to assist me More

by Rene L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Halina
Feb 26, 2022 -

House of Imports responded

Hello Rene, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Kris Sharma, Excellent and very professional service advisor. Very happy with the work on my S560. More

by ambuu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Feb 26, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

Great Service by my advisor Adam, he answered all my questions and took care of my service needs. 5 star service! More

by KGlanka5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 24, 2022 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

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