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House of Imports - Service Center

Buena Park, CA

4.8
467 Reviews

467 Reviews of House of Imports - Service Center

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February 10, 2024

Professional, honest and friendly service advisors. Communication between advisors and clients are exceptional. I will highly recommend this dealership More

by rcbagsic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Feb 13, 2024 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, House of Imports

February 05, 2024

Allan Halili is my requested service rep always but Christopher Licano approached me & said that Allan will be late only to find out that Allan was there on my appointment time. I am not satisfied with More

by affi424
Recommend Dealer
Yes
Employees Worked With
Christopher Licano
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February 05, 2024

We’re very satisfied with their performance and always happy with their prompt service. Always communicate first with the problem with our car. We always trust their team. More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Feb 10, 2024 -

House of Imports responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at House of Imports. Feel free to stop by if you ever need any more help.

January 19, 2024

Always great service. All the advisors are really friendly and accommodating. My car is always at its best every time I visited! More

by th.mai005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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December 20, 2023

House of Imports has been consistently providing first-rate service since I leased my first car. Now I'm driving the 3rd Benz from them. More

by guoahead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Huang
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Dec 22, 2023 -

House of Imports responded

HI, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 13, 2023

Melissa was amazing. She made it so easy for my first time getting my car serviced. Very professional and great personality. More

by Ariel Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Dec 15, 2023 -

House of Imports responded

Hi Ariel, we're happy you found our staff to be so supportive during your experience here at House of Imports. Feel free to stop by if you ever need any more help.

December 12, 2023

Very friendly dealership. From sales to service they have 5 star service. We have purchased 4 cars over the last year from them. More

by gupsiusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
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Dec 14, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

I have 3 Mercedes, I will always bring my cars to The House for my service needs. The staff are knowledgeable, professional and courteous. Ryan Anderson runs a great team! More

by Thuyannvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
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Dec 14, 2023 -

House of Imports responded

Hi Thuyannvo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

It is always easy and great customers service when I need any service on my card. The people are all great to work with. More

by karen.reinhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina and Ryan in the Service dept are Awesome.
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Dec 14, 2023 -

House of Imports responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

Great staff and always so accommodating with my service calls. They keep me updated on the progress of my car. Highly recommend this team! More

by AMojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres, Ryan Anderson, Daisy
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Dec 14, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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