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House of Imports - Service Center

Buena Park, CA

4.7
482 Reviews

482 Reviews of House of Imports - Service Center

Sort by
April 25, 2022

Everyone in their service department is warm and professional. I am very happy. The reason I like Mercedes-Benz is because I like Sam's team. Thanks again! More

by Jenelleli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Apr 27, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 22, 2022

Coming to this location for our car service you all make things easy. Melissa, truly takes care of her customers. More

by cinzia soave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Apr 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2022

Excellent service! They make sure to give the best service. Your car is in excellent hands at House of Imports. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag, Reyatt
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Apr 22, 2022 -

House of Imports responded

Hi Sam, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 18, 2022

Woke up to a bolt in one of my recently installed tires, called the service advisor and she asked me to come in straight away. I waited for about an hour while it was addressed, tire was replaced under war More

by Capitán Hook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domique Torres
Report | Print
Apr 21, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 16, 2022

Excellent profesional friends there found problems right always was expensive but the good nice and clean More

by maria Loera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Apr 20, 2022 -

House of Imports responded

Hi Maria, Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2022

It was a very smooth pleasant experience and Melissa Nguyen was very professional and helpful. More

by Lbrito09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
Apr 16, 2022 -

House of Imports responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Great service and super nice! They are super fast and waste no time! Highly Recommend More

by karolinejimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Apr 14, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Good communication from the service advisor, explained throughly with works performed, and the service was done in a timely manner. More

by Jimmy Hsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chu
Report | Print
Apr 14, 2022 -

House of Imports responded

Hi Jimmy, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 11, 2022

Agent Bryan was very attentive, professional, and answered all my questions very clear. This made my experience an excellent one. More

by Mscarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
Report | Print
Apr 14, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

House of Import is excellent. Sales department is really efficiency, reliable and friendly. Maintenance department is really efficiency too. More

by joannama717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Huang & Bill Chow
Report | Print
Apr 10, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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