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House of Imports - Service Center

Buena Park, CA

4.8
470 Reviews

470 Reviews of House of Imports - Service Center

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April 01, 2022

Jag, as always, was most courteous and helpful. He advised me of necessary repairs out of the regular B maintenance. He delivered the vehicle at the time promised which was very helpful. Thanks More

by redmayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
Apr 06, 2022 -

House of Imports responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Fast and efficient! ! They fixed my M class perfectly and the employees were very friendly. More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kahlinder Sharma
Apr 05, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

Bill Chow has always done a phenomenal job in my service needs. He deserves a raise! More

by Hadurity2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Apr 05, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

I took my GLA 250 to fixed the problem. My provider Andrew was very impressed. He is the best customer service, friendly, very helpful and professional. More

by Tippi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T
Mar 28, 2022 -

House of Imports responded

Hi Tippi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 23, 2022

Andrew T. is always a pleasure to work with. He did an awesome job with staying in touch while my car was being worked on. More

by Monica1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew T
Mar 28, 2022 -

House of Imports responded

Hi, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

March 23, 2022

very good attention. and fast! Your technicians are very nice and professional Its very nice and professional technicians, if you need help in Spanish, ask for Vicente, v More

by nayely.rlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente rodriguez
Mar 28, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2022

Went in for a scheduled oil change and while preforming there inspection they where able to find a small leak that was covered under warranty. Gave me a loaner for the night and next morning car was ready. More

by reyesjonathan89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
Mar 19, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2022

The service tech Vincent Rodriguez was great to work with. He has customer service that goes above and beyond. We appreciate him keeping us updated to the status of our Vehicle. Awesome guy inside and o More

by Kiddie316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rodriguez
March 13, 2022

AS ALWAYS BILL CHOW IS VERY PROFESSIONAL AND KNOWLEDGEABLE ON WHAT HE DOES. WILL RECOMMEND HIM. More

by nellieblas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL CHOW
Mar 14, 2022 -

House of Imports responded

Hello, We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 11, 2022

Such an easy and smooth process. Shout out Melissa in service and Louay in helping me out More

by Saamkavusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louay, Melissa
Mar 11, 2022 -

House of Imports responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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