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House of Imports - Service Center

Buena Park, CA

4.8
470 Reviews

470 Reviews of House of Imports - Service Center

Sort by
May 16, 2022

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kim
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May 18, 2022 -

House of Imports responded

Hello Glenn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 13, 2022

Excellent service and very nice staff. The staff was very attentive and made you feel important. More

by DeeDee Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
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May 16, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! More

by emaldonado13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
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May 11, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2022

Always a great experience from HOI. Kris took care of everything for me. Easy experience. More

by swaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
May 11, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2022

Very nice people you don’t need wait long they explained what they were doing to your car friendly approach More

by Margaret magtibay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 09, 2022 -

House of Imports responded

Hi Margaret, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw More

by Ant Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian My service advisor
Report | Print
May 09, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Great experience. Melissa went above and beyond to ensure I had a good experience and made me feel like a valued client. More

by Bianca.torres26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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May 05, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2022

Everyone in the service department provides friendly and efficient service. Coming to this location for car service makes everything easy. I highly recommend this service center. More

by sunbow695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Bahena
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May 04, 2022 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Everyone in their service department is warm and professional. I am very happy. The reason I like Mercedes-Benz is because I like Sam's team. Thanks again! More

by Jenelleli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Apr 27, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 22, 2022

Coming to this location for our car service you all make things easy. Melissa, truly takes care of her customers. More

by cinzia soave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Apr 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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