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House of Imports - Service Center

Buena Park, CA

4.7
482 Reviews

482 Reviews of House of Imports - Service Center

Sort by
June 16, 2022

Dealership is very nice I a plweased with Jim my service advisor he is awesome More

by Ssalon146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Jun 17, 2022 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 10, 2022

My maintenance tech (Allison) was excellent. Best service one might expect. Extremely helpful and knowledgeable. More

by alexsot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Encaso House if Imports.
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Jun 12, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Jag treats us like family. He gave us an unique hospitality during our visit. Thank you Jag. More

by Freddyhma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatt
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Jun 10, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

Everyone was super nice and I was in and out so quick. Took my car in for service. No more than 15 mins there More

by Veronica Santa Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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Jun 10, 2022 -

House of Imports responded

Hi Veronica, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2022

The service person, Melissa, was professional and quiet helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I ra More

by Pickleball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 09, 2022 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 14, 2022 -

Pickleball responded

My service visit was positive. Melissa was the service person who helped me. She did a great job. Thanks

June 02, 2022

Allison was awesome. It is a pleasure working with her. Got in and out on-time More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Enciso
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Jun 05, 2022 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

They are doing a Great Job! Staffs are very accommodating. The maintenance guy explained every details 😊 More

by Cristina Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil-Am Guy
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Jun 05, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2022

Great service, very professional, they have been servicing my car for the last 11 years. They never disappoint. More

by Irene Murithi and Joshua Gitonga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag Reyatte
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Jun 01, 2022 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 30, 2022

The Best customer service and prompt service very nice reply and so kind. I love this dealer More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris
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May 31, 2022 -

House of Imports responded

Hi Don, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Jun 20, 2022 -

don responded

Thank you

May 29, 2022

My C300 had gasoline smell from the outside so brought it it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue More

by ekrooz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
Report | Print
May 30, 2022 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

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