House of Imports - Service Center

The Best customer service and prompt service very nice reply and so kind. I love this dealer reply and so kind. I love this dealer More

My C300 had gasoline smell from the outside so brought it it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue could be. Processed the paperwork, told me it’s still under warranty and gave me a loaner car. I was out in 15 minutes. Bryan called me in the afternoon to give me an update. Picked up the car the next day free of charge. Very pleased with the service. Definitely will recommend to friends and family. More

Honesty. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. More

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you. More

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns "waiter". Attentive to all my concerns More

Excellent service and very nice staff. The staff was very attentive and made you feel important. The staff was very attentive and made you feel important. More

The dealership was great, fast and very easy to work with. Always a pleasure to visit and have my car repaired! with. Always a pleasure to visit and have my car repaired! More

Always a great experience from HOI. Kris took care of everything for me. Easy experience. Kris took care of everything for me. Easy experience. More

Very nice people you don’t need wait long they explained what they were doing to your car friendly approach what they were doing to your car friendly approach More

The dealership went above and beyond took care of all my service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are aw service needs ! I wanna thank Brian my service advisor for all his help! I went in to get my headlight fixed and my car looks amazing you guys are awesome I really appreciate you guys thank you so much for your help and for taking care of me! More