House of Imports - Service Center

The service person, Melissa, was professional and quiet helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I ra helpful. She responded well to my questions. I was satisfied with her method of dealing with me and wish her continued success since she is new. I rate her above average. More

Allison was awesome. It is a pleasure working with her. Got in and out on-time It is a pleasure working with her. Got in and out on-time More

They are doing a Great Job! Staffs are very accommodating. The maintenance guy explained every details 😊 Staffs are very accommodating. The maintenance guy explained every details 😊 More

Great service, very professional, they have been servicing my car for the last 11 years. They never disappoint. servicing my car for the last 11 years. They never disappoint. More

The Best customer service and prompt service very nice reply and so kind. I love this dealer reply and so kind. I love this dealer More

My C300 had gasoline smell from the outside so brought it it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue it to House of Imports-BP. Bryan Hiffrichter was my service advisor. He was cordial and very friendly. He explained the possibility of what the issue could be. Processed the paperwork, told me it’s still under warranty and gave me a loaner car. I was out in 15 minutes. Bryan called me in the afternoon to give me an update. Picked up the car the next day free of charge. Very pleased with the service. Definitely will recommend to friends and family. More

Honesty. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. ...pleasant....Bill Chow is very accomodating, a very nice person to deal with. He takes good care of the customer, a wonderful person. More

Allison Enciso was very friendly and helpful at the service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professi service area. She informed me of all the problems that needed service. She was informative, very detailed and not pushy. I appreciate her professionalism and the car was completed at the time promised. I will continue to get my car fixed with your dealership. Thank you. More

Excellent and prompt service especially when I was a "waiter". Attentive to all my concerns "waiter". Attentive to all my concerns More

Excellent service and very nice staff. The staff was very attentive and made you feel important. The staff was very attentive and made you feel important. More