House of Imports - Service Center

Great experience fast service staff Vicente and Felipe went the extra mile to make sure I left happy and vehicle at Mercedes standard best service I’ve had in comparison to other Mercedes dealer service went the extra mile to make sure I left happy and vehicle at Mercedes standard best service I’ve had in comparison to other Mercedes dealer service More

Received an appointment very quickly and representative was very friendly. The waiting are was nice and clean. was very friendly. The waiting are was nice and clean. More

Brian was great and my GLE was ready for pickup sooner than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you than I had expected. Also, since there wasn’t a loaner vehicle available I appreciate the Lyft option! Thank you More

Customer for more than 22 years, Professional service and always satisfied, shoutout to Bill Chow! always satisfied, shoutout to Bill Chow! More

They completed my service but weren't honest when asked if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which if a part needed to be replaced, and this job, mind you wound up being 1k plus Dollars on the first of the month, also they didn't wash my car which I thought was Complimentary. The problem is fixed but I would have rather had the option to replace the other part at a later time. But other than that I did get appreciate I had a comp. Rental for a day or 2 and the other thing I didn't like I'd to pay for service I paid my service provider and not the service dept like I normally do, strange. More

I love talking my car to House of Imports. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. They are always ready and Allison spends time explaining what needs to be done. I feel that I receive personal service when I’m there. More

Dealership is very nice I a plweased with Jim my service advisor he is awesome advisor he is awesome More

My maintenance tech (Allison) was excellent. Best service one might expect. Extremely helpful and knowledgeable. Best service one might expect. Extremely helpful and knowledgeable. More

Jag treats us like family. He gave us an unique hospitality during our visit. Thank you Jag. He gave us an unique hospitality during our visit. Thank you Jag. More

Everyone was super nice and I was in and out so quick. Took my car in for service. No more than 15 mins there Took my car in for service. No more than 15 mins there More