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House of Imports - Service Center

Buena Park, CA

4.8
468 Reviews

468 Reviews of House of Imports - Service Center

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August 21, 2022

It was an excellent and very friendly experience I had at House of Import. I will definitely go back for my next one. More

by ckjung69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 25, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 17, 2022

Highly appreciative that my service advisor, Melissa, was able to explain the steps needed to complete my required maintenance, demonstrating her thorough understanding and knowledge of Mercedes service proc More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa N.
Aug 20, 2022 -

House of Imports responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2022

Excellent dealership in insuring that its customers are taken care of to the best of their ability and very helpful in taking care of its customers vehicles. More

by karenaray7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 07, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2022

This was my first visit and I was impressed with good and timely service. The staff was courteous and helpful. More

by btorresgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adam
Aug 07, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2022

Good service with reasonable charges, especially Service Advisor, Bill Chow who has an exceptional professionalism to save your budget. More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Aug 01, 2022 -

House of Imports responded

Hello Bruce, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2022

Friendly staff that is very knowledgeable. My service team always goes beyond good service. Clean facilities and helpful information about my car. Always a great experience when I call for hel More

by Grldbrgss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ching, Michelle
Jul 28, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2022

The service is 5 stars at least, from the minute I drove in I felt I was in good hands the technical adviser Dominique Torres was excellent. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Jul 19, 2022 -

House of Imports responded

Hello Pete, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2022

this was my second visit and both times were amazing. i felt as they were part of my family. More

by danberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag and Melissa
Jul 19, 2022 -

House of Imports responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 14, 2022

Excellent service. Customer service person Kris Sharma is very pleasant and efficient I love to refer my friends and family. More

by Rana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Jul 18, 2022 -

House of Imports responded

Hello Rana, we're happy you found our staff to be so supportive during your experience here at House of Imports. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2022

Fast and professional service. Was promised 1,5 waiting. And was very closed to keep More

by Meela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa
Jul 14, 2022 -

House of Imports responded

Hello Meela, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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