House of Imports - Service Center

The dealership is undercontruction so it is a littler hard to rate this at this time. Service was great and was the car wash is back up I am sure it will be even better. hard to rate this at this time. Service was great and was the car wash is back up I am sure it will be even better. More

Allison was very courteous and called me on time to retrieve my vehicle. The waiting area needs cold water and snacks for waiting customers like the Soutubay location I used to go to. retrieve my vehicle. The waiting area needs cold water and snacks for waiting customers like the Soutubay location I used to go to. More

It was an excellent and very friendly experience I had at House of Import. I will definitely go back for my next one. House of Import. I will definitely go back for my next one. More

Highly appreciative that my service advisor, Melissa, was able to explain the steps needed to complete my required maintenance, demonstrating her thorough understanding and knowledge of Mercedes service proc able to explain the steps needed to complete my required maintenance, demonstrating her thorough understanding and knowledge of Mercedes service processes and procedures. Melissa was professional and courteous, and helped to convey a better understanding of some of the factors contributing to the overall costs of the services provided. While not inexpensive, the service was completed, as promised, and on schedule. More

Excellent dealership in insuring that its customers are taken care of to the best of their ability and very helpful in taking care of its customers vehicles. taken care of to the best of their ability and very helpful in taking care of its customers vehicles. More

This was my first visit and I was impressed with good and timely service. The staff was courteous and helpful. timely service. The staff was courteous and helpful. More

Good service with reasonable charges, especially Service Advisor, Bill Chow who has an exceptional professionalism to save your budget. Advisor, Bill Chow who has an exceptional professionalism to save your budget. More

Friendly staff that is very knowledgeable. My service team always goes beyond good service. Clean facilities and helpful information about my car. Always a great experience when I call for hel My service team always goes beyond good service. Clean facilities and helpful information about my car. Always a great experience when I call for help More

The service is 5 stars at least, from the minute I drove in I felt I was in good hands the technical adviser Dominique Torres was excellent. in I felt I was in good hands the technical adviser Dominique Torres was excellent. More

this was my second visit and both times were amazing. i felt as they were part of my family. i felt as they were part of my family. More