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House of Imports - Service Center

Buena Park, CA

4.7
474 Reviews

474 Reviews of House of Imports - Service Center

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November 02, 2022

I had a good car service but the concierge area was nasty . I try to get a coffee from the machine and full of food fly!! More

by Lucy_yoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Nov 10, 2022 -

House of Imports responded

Hi Lucy, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

I have gone to house of imports for many years. Close to my house and convenient. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miss Torres
Nov 08, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Great service! Got me in and out painless and did a great job on the car. Never had to tell them to do anything as they did it without even asking at no charge! More

by Batman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 27, 2022

The customer service rep: Allison, was amazing as usual. The work on my vehicle was completed in a timely manner. I am very pleased with Mercedes of Buena Park, House of Imports. More

by Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

House of Imports responded

Hi Rush, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 26, 2022

This dealership has very outstanding service, from the sales people to the service crew, They are very helpful with all your car needs. More

by johngus24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2022

Great dealership and will recommend to friends and family..the best of all great services More

by Phuong tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

House of Imports responded

Hi, thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 15, 2022

Great experience with new service writer. Very pleasant. He understood what is required to fix the issues. like his professionalism. More

by Dragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 20, 2022 -

House of Imports responded

Dragon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

My service manager is just great. She was very attentive and listened to all my request and eventually able to address them at the end of the service. The service performed as promise More

by rchc95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominica
Oct 19, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

Bill Chow and d customer rep was very pleasant and easy to work with, they answered all my inquiries More

by blueviolet26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Oct 18, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

Great customer service in the service department. They have improved, Melissa is great helping customers feel heard. More

by S.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 18, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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