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House of Imports - Service Center

Buena Park, CA

4.7
474 Reviews

474 Reviews of House of Imports - Service Center

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November 12, 2022

My service advisor Allison was amazing! The service department was quick, efficient and very welcoming. Allison is honeys and really wanted to make sure that I had the best experience for m More

by stuckOnLa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Encisco
Report | Print
Nov 21, 2022 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Allison here at House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Bryan Hoffrichter provides what every customer needs; great knowledge, courtesy, and efficiency. I truly appreciate that he took care of my car without any customer-service issues. More

by vostono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hoffrichter
Report | Print
Nov 17, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Been going to this dealership since the early 90s and I’ve always been satisfied with sales and service. Kudos to Ton Amani, Ryan Anderson and Allison Enciso! More

by Rlceciliomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Allison Enciso
Report | Print
Nov 15, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Very cool people working there that I dealt with also very professional ,good experience!I'll go back More

by markcarll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 14, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Very excellent service and crew. Service advisor took time to explain everything and saved me time and money. I don't mind the drive and will keep going there as my dealer of choice. More

by Nachi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Tashchyan
Report | Print
Nov 15, 2022 -

House of Imports responded

Hi Nachi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

The service here is excellent! They always do such a great job when I bring my car for checkups. More

by Samhyunchung
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 14, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 06, 2022

bill explained everything to me in detail. He was very kind and kept me updated on the whole process. i am so grateful to him. More

by Sihyun yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Nov 14, 2022 -

House of Imports responded

Hi Sihyun, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Feel free to stop by if you ever need any more help.

November 04, 2022

The services of my need was so fast , no delay clean after work. Bryan is always sincere. More

by Bock J Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2022

I will never take my car anywhere else - Melissa is a rock star! Quick turnaround, amazing customer service, would highly recommend to anyone. More

by andrewjmellon
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
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Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

November 04, 2022

State of the art facility and very hood customer service. Was updated on each step of service on my vehicle. More

by Hbsouthernjr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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