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House of Imports - Service Center

Buena Park, CA

4.8
468 Reviews

468 Reviews of House of Imports - Service Center

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November 06, 2022

bill explained everything to me in detail. He was very kind and kept me updated on the whole process. i am so grateful to him. More

by Sihyun yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Nov 14, 2022 -

House of Imports responded

Hi Sihyun, thank you for your kind review; we are happy to pass along your comments to the team here at House of Imports! Feel free to stop by if you ever need any more help.

November 04, 2022

The services of my need was so fast , no delay clean after work. Bryan is always sincere. More

by Bock J Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 04, 2022

I will never take my car anywhere else - Melissa is a rock star! Quick turnaround, amazing customer service, would highly recommend to anyone. More

by andrewjmellon
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

November 04, 2022

State of the art facility and very hood customer service. Was updated on each step of service on my vehicle. More

by Hbsouthernjr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 11, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 02, 2022

I had a good car service but the concierge area was nasty . I try to get a coffee from the machine and full of food fly!! More

by Lucy_yoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Nov 10, 2022 -

House of Imports responded

Hi Lucy, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

I have gone to house of imports for many years. Close to my house and convenient. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miss Torres
Report | Print
Nov 08, 2022 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Great service! Got me in and out painless and did a great job on the car. Never had to tell them to do anything as they did it without even asking at no charge! More

by Batman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 07, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 27, 2022

The customer service rep: Allison, was amazing as usual. The work on my vehicle was completed in a timely manner. I am very pleased with Mercedes of Buena Park, House of Imports. More

by Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 04, 2022 -

House of Imports responded

Hi Rush, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 26, 2022

This dealership has very outstanding service, from the sales people to the service crew, They are very helpful with all your car needs. More

by johngus24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 02, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2022

Great dealership and will recommend to friends and family..the best of all great services More

by Phuong tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 02, 2022 -

House of Imports responded

Hi, thanks so much for the warm recommendation of the team here at House of Imports. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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