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House of Imports - Service Center

Buena Park, CA

4.7
474 Reviews

474 Reviews of House of Imports - Service Center

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December 11, 2022

The dealership is a dealership but it is the team members that make it an excellent experience!! Melissa is always a pleasure to see and she goes above and beyond to make sure it is a hassle free experience. More

by csoyyocarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
Dec 13, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Service advisor gave details of service package (1st year maintenance) and the estimated cost of service More

by Virgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 12, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Excellent service. The service advisor and her manager were flexible to help me when I was using old coupon flyer. It shows that they value their customers. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Report | Print
Dec 12, 2022 -

House of Imports responded

Hi Harry, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 07, 2022

i liked the services. quick, kind,professional explains. she suggested next services i should need. More

by mindywhang55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
Dec 10, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dec 10, 2022 -

mindywhang55 responded

good job, keep it up

December 06, 2022

Jag was very good about going over everything and keeping me informed of the progress of the work and when my vehicle would be ready. More

by cicino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Dec 08, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Always very helpful and knowledgeable. Bryan has always taken good care of me and lets me know everything going on when it comes to my vehicle. When ever I have questions about the mainten More

by Darlene Porche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Jeff
Report | Print
Dec 07, 2022 -

House of Imports responded

Hi Darlene, thank you for your kind review; we are happy to pass along your comments to Bryan here at House of Imports! We look forward to your next visit! Take care!

November 30, 2022

Friendly excellent service providing to me since 1980 to me. Very good staff always ready to help. More

by Shirish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag R.
Report | Print
Dec 06, 2022 -

House of Imports responded

Hello Shirish, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care! Drive safe, and we'll see you on the road.

November 17, 2022

Customer service personnel were pleasant and professional. The service advisor was knowledgeable and patient regarding my particular service requirements. More

by Kelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Kris
Report | Print
Nov 21, 2022 -

House of Imports responded

Hello, thank you so much for your positive comments about House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

Customer service with an emphasis on keeping well informed of services, rendered. Thank for everything.. More

by Sherrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow.
Report | Print
Nov 19, 2022 -

House of Imports responded

Hi Sherrie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 14, 2022

I drove in the service center without an appointment to fix battery issue. Immediate service was provided cover by warranty. Very kind and reliable services, highly recommended! More

by maren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 18, 2022 -

House of Imports responded

Hi Maren, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

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