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House of Imports - Service Center

Buena Park, CA

4.8
468 Reviews

468 Reviews of House of Imports - Service Center

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December 21, 2022

Melissa Nguyen was very helpful. She made sure to get my car serviced in a timely manner and answered all of the questions I had. Thank you for the amazing service. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Dec 24, 2022 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 16, 2022

They take the service fast and Very good services I like the lady she very nice More

by Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina matus
December 15, 2022

Very kind and great service! Im a lot satisfied and appreciate the service. Thank you! More

by Purpleskimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Dec 19, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 15, 2022

Dominique is a great customer service Rep and the work is always done in a timely manner More

by cerritosaudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 20, 2022 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 11, 2022

The dealership is a dealership but it is the team members that make it an excellent experience!! Melissa is always a pleasure to see and she goes above and beyond to make sure it is a hassle free experience. More

by csoyyocarito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Dec 13, 2022 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 09, 2022

Service advisor gave details of service package (1st year maintenance) and the estimated cost of service More

by Virgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Dec 12, 2022 -

House of Imports responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Excellent service. The service advisor and her manager were flexible to help me when I was using old coupon flyer. It shows that they value their customers. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 12, 2022 -

House of Imports responded

Hi Harry, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests, and we look forward to your next visit!

December 07, 2022

i liked the services. quick, kind,professional explains. she suggested next services i should need. More

by mindywhang55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Dec 10, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dec 10, 2022 -

mindywhang55 responded

good job, keep it up

December 06, 2022

Jag was very good about going over everything and keeping me informed of the progress of the work and when my vehicle would be ready. More

by cicino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Dec 08, 2022 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Always very helpful and knowledgeable. Bryan has always taken good care of me and lets me know everything going on when it comes to my vehicle. When ever I have questions about the mainten More

by Darlene Porche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Jeff
Dec 07, 2022 -

House of Imports responded

Hi Darlene, thank you for your kind review; we are happy to pass along your comments to Bryan here at House of Imports! We look forward to your next visit! Take care!

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