House of Imports - Service Center

I had a great experience at the dealership. They have always provided excellent service. The staff are always friendly and professional. They have always provided excellent service. The staff are always friendly and professional. More

I had a recall on my vehicle. I was told 90 minutes to repair it, and it was exactly 90 minutes, plus I got my car washed. I bought a nice blouse in their shop and had a free cup I was told 90 minutes to repair it, and it was exactly 90 minutes, plus I got my car washed. I bought a nice blouse in their shop and had a free cup of hot chocolate. It just can't get any better than that. I love my Mercedes-Benz and House of Imports in Buena Park. More

Sabrina Matus provided excellent customer service when I took my car in for its annual maintenance recently. She price-matched the tires my car needed and saved me time and money by completing this all in o took my car in for its annual maintenance recently. She price-matched the tires my car needed and saved me time and money by completing this all in one visit. I appreciate her honesty and prompt response to my questions. Again, just great customer support from beginning to end. As a customer who’s been a driver for many years, Sabrina is the best service advisor hands down I have ever had, and I would recommend her unreservedly. More

Great service on my car very Frenly personnel and my Advisor was great on answering all my question Advisor was great on answering all my question More

The service was great. I was checked in with ease and my car was done just a few hours after. I would come here again for service. I was checked in with ease and my car was done just a few hours after. I would come here again for service. More

I’m very happy with House Of Imports service, Ms Nguyen is very helpful, professional and such a sweet person listen to customer with patience and nice smile , she is great service consultant. is very helpful, professional and such a sweet person listen to customer with patience and nice smile , she is great service consultant. More

Amazing service overall. This dealership is very clean and pleasant to lounge in while waiting for my car service. This dealership is very clean and pleasant to lounge in while waiting for my car service. More

House of Import’s service department is the best! My service advisor, Adam is courteous and knowledgeable, he listens to my concerns and takes good care of me and my car My service advisor, Adam is courteous and knowledgeable, he listens to my concerns and takes good care of me and my car More

HOUSE OF IMPORT if not the BEST will be much better than any Mercedes dealer that I had been visited the last 18 + years friendly service people ask you anything you need or sometimes they inspection free any Mercedes dealer that I had been visited the last 18 + years friendly service people ask you anything you need or sometimes they inspection free of charge,even car washed,my family has 5 Mercedes 1Mclass,2Eclass,1GLclass, 1Cclass. Thanks for the serviced. More

Good service. Good communication with customers. Allison was a great advisor. I will recommend this dealership. Good communication with customers. Allison was a great advisor. I will recommend this dealership. More