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House of Imports - Service Center

Buena Park, CA

4.8
473 Reviews

473 Reviews of House of Imports - Service Center

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June 26, 2023

My Service Advisor Bill at House of Imports Buena Park is simply EXTRAORDINARY in every aspect, understanding, patience, thorough, goes the extra mile, over and beyond the call of duty. Always looking out f More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Service Advisor
Report | Print
Jun 30, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you need more help, our team is available to talk -- safe travels!

June 26, 2023

The dealership has a lot of cars and friendly staff and sales associates. The service department is quick and convenient. The service advisers are very knowledgeable. More

by rmctier
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khalinder Sharma
Report | Print
Jun 29, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

Had a great experience they answered my questions and concerns and was treated with respect. More

by Pablo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Jun 28, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us, Pablo! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

House of import is the best work shop in Southern California, USA. Expensive but excellent for my Mercedes mechanic, thanks for help me. More

by crowndenny@aol.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Jun 27, 2023 -

House of Imports responded

Hi, thank you so much for your positive comments about House of Imports! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Service for recall was fast I was in and out in an hour. Clean facility. More

by jayjay316
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daisy, Pacheco
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Jun 26, 2023 -

House of Imports responded

Hi, we really appreciate your positive review! If you need more help, our team is available to talk -- safe travels!

June 18, 2023

Customer friendly, efficient and knowledgeable; car finished as promised; answered all my concerns and questions about the car More

by clamp90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Report | Print
Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 17, 2023

Nice and knowledgeable people, quick in and out on time, nice waiting lobby with good coffee More

by Pauldlh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Report | Print
Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2023

Kris Sharma was very helpful in explaining the service needed and the need for tires More

by jonesmc91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Jun 23, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 12, 2023

very efficient staff and Jag Ryatt has always taken care of us for many years, Keep it up! More

by nsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag Ryatt
Report | Print
Jun 15, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

Fast and smooth processing, Excellent customer service and car wash!!! I am very satisfied with Mercedes Benz ~ More

by eunice.choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALLAN HALINA
Report | Print
Jun 13, 2023 -

House of Imports responded

Hi Eunice, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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