House of Imports - Service Center

This was my first service at House of Imports, my service advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the followin advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the following morning. My car was ready, washed and ready to go when I returned my loan car. More

The online service scheduler is very convenient and loaner car is available. The service consultants are knowledgeable and showing care of your car. loaner car is available. The service consultants are knowledgeable and showing care of your car. More

I’ve been bringing my GLK to the House of Imports since purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! More

Services was good. Person(Andrew)was very kind and explain to me about the service . Person(Andrew)was very kind and explain to me about the service . More

The service advisor Kris Sharma was very courteous and professional! He listened to my concerns and resolved them. Thank you Kris! professional! He listened to my concerns and resolved them. Thank you Kris! More

Got GLE63s in for recall service as well as a radio issue and temp sensor issues... Ryan and Allison were awesome as usual! Got the car in, loaner taken care of, and then Bam! done! Thanks to the great team and temp sensor issues... Ryan and Allison were awesome as usual! Got the car in, loaner taken care of, and then Bam! done! Thanks to the great team at HOI Mercedes! More

I took my car into the dealership, they dealt with the warrenty company and had my trans and radiater replaced. they did agreat job my car runs and sounds great. Adam kept me informed thruout the whole pr warrenty company and had my trans and radiater replaced. they did agreat job my car runs and sounds great. Adam kept me informed thruout the whole process More

Received excellent service. Melissa was the best service representative. Everyone was very friendly and helpful. Melissa was the best service representative. Everyone was very friendly and helpful. More

My Service Advisor Bill at House of Imports Buena Park is simply EXTRAORDINARY in every aspect, understanding, patience, thorough, goes the extra mile, over and beyond the call of duty. Always looking out f simply EXTRAORDINARY in every aspect, understanding, patience, thorough, goes the extra mile, over and beyond the call of duty. Always looking out for the best interest of the customer all with being genuine human being. That is why Mercedes will always have customers like myself stay loyal forever. More

The dealership has a lot of cars and friendly staff and sales associates. The service department is quick and convenient. The service advisers are very knowledgeable. sales associates. The service department is quick and convenient. The service advisers are very knowledgeable. More