House of Imports - Service Center

Went in to the dealership to get service for a safety recall. I was greeted with a smile and was attended to, immediately. The service lady came out, took my keys, explained what the recall was all abo recall. I was greeted with a smile and was attended to, immediately. The service lady came out, took my keys, explained what the recall was all about and told me my vehicle would be ready within 1.5 hours. More

Ryan Anderson and Bill Chow go above and beyond to provide excellent customer service. Thanks Ryan and Bill! provide excellent customer service. Thanks Ryan and Bill! More

Fast and very friendly staff. Highly recommended to my friends and family.facilities are clean and you can see your car in the monitor while they fixing the car. Highly recommended to my friends and family.facilities are clean and you can see your car in the monitor while they fixing the car. More

I have purchased my car at South Bay Dealership and changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. More

The service advisor was very honest and professional. He only recommend what was needed and in detail why it was needed or not . He only recommend what was needed and in detail why it was needed or not . More

Worked with Luis Cardenas. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. More

Good system, setup and service; however, not the best. Still skme room for improving the communication for waiting guests. Still skme room for improving the communication for waiting guests. More

This was my first service at House of Imports, my service advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the followin advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the following morning. My car was ready, washed and ready to go when I returned my loan car. More

I’ve been bringing my GLK to the House of Imports since purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! purchasing it here in 2014. I am always pleased , and my GLK is smiling. Thank you!! More

The online service scheduler is very convenient and loaner car is available. The service consultants are knowledgeable and showing care of your car. loaner car is available. The service consultants are knowledgeable and showing care of your car. More