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House of Imports - Service Center

Buena Park, CA

4.8
470 Reviews

470 Reviews of House of Imports - Service Center

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July 27, 2023

I have been a customer of this dealership for the last 5 years and there services are outstanding. More

by Mdeedunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Jul 31, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

I was treated with so much respect and curiosity Bill was such a pleasure to meet! More

by awebber67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Jul 28, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 24, 2023

Went in to the dealership to get service for a safety recall. I was greeted with a smile and was attended to, immediately. The service lady came out, took my keys, explained what the recall was all abo More

by FayahHeartSound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Report | Print
Jul 27, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 24, 2023

Ryan Anderson and Bill Chow go above and beyond to provide excellent customer service. Thanks Ryan and Bill! More

by gechala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson, Bill Chow
Report | Print
Jul 27, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 23, 2023

Fast and very friendly staff. Highly recommended to my friends and family.facilities are clean and you can see your car in the monitor while they fixing the car. More

by Allantandoc421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
Jul 30, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 21, 2023

I have purchased my car at South Bay Dealership and changed service to House of Imports for convenience. The service advisor, Luis Cardenas was very courteous. More

by soojunglee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Jul 26, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

The service advisor was very honest and professional. He only recommend what was needed and in detail why it was needed or not . More

by stran2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Jul 30, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 16, 2023

Worked with Luis Cardenas. He was very helpful and kind. Did not try to sell me something extra. Highly recommend coming here for service. More

by cam532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
Report | Print
Jul 20, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of House of Imports and we hope to be of service again in the future.

July 14, 2023

Good system, setup and service; however, not the best. Still skme room for improving the communication for waiting guests. More

by Cskiyohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Jul 18, 2023 -

House of Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2023

This was my first service at House of Imports, my service advisor Bill Chow was knowledgeable and helpful. The service required 3+ hours, so he arranged to have a loaner for me to pick up my car the followin More

by Cyberslug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Jul 17, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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