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House of Imports - Service Center

Buena Park, CA

4.8
469 Reviews

469 Reviews of House of Imports - Service Center

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September 07, 2023

Bill Chow is such an amazing advisor. He always makes sure my vehicle is taken care of! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Sep 10, 2023 -

House of Imports responded

Hi Sandy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

our consultant Allen is very good to us. He is friendly and patient with us. he arranged Uber/Lift for us to pick us up and to take us home. He wen through the paperwork to us. Many repa More

by maryftkuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Helina
Report | Print
Sep 09, 2023 -

House of Imports responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (714) 627-5553 when you can so we can address this situation directly. Thank you and have a great day.

September 04, 2023

Excellent Communication from Service Advisor, Bill Chow. He kept me updated on status of service and reviewed all items inspected. More

by pnicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Sep 08, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2023

Excellent service and happy customer. Done in no time and also got my car washed for free. More

by U Jag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigro M
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Sep 03, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

It’s great to see how attentive the employees are here. Service department was quick to welcome me. Waiting there for service is always great too because they have a comfortable lounge to sit and wait. More

by smp81707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam T
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2023

They are very sweet and nice peoples. I am satisfied every time’s always thank you More

by jeonzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi Jeonzy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Sales and customer service were very responsible and helpful. Very efficient and the overall experience is great! More

by elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 25, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us, Elia! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 15, 2023

My service here at House of Imports is always excellent and have the best customer service! They never disappoint me :) More

by Devynn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 18, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

Kris is a great service consultant. Great experience. Everything went smooth and easy. Thank you!!! More

by rma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Aug 16, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

It was the first time going to take my car in for service. Everything was easy and smooth.Bryan was welcoming as I drove in and Luis was a great help. Everyone seem very nice and friendly. More

by Njimenez910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Bryan were great
Report | Print
Aug 14, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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