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House of Imports - Service Center

Buena Park, CA

4.8
465 Reviews

465 Reviews of House of Imports - Service Center

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August 26, 2023

It’s great to see how attentive the employees are here. Service department was quick to welcome me. Waiting there for service is always great too because they have a comfortable lounge to sit and wait. More

by smp81707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam T
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2023

They are very sweet and nice peoples. I am satisfied every time’s always thank you More

by jeonzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 30, 2023 -

House of Imports responded

Hi Jeonzy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Sales and customer service were very responsible and helpful. Very efficient and the overall experience is great! More

by elia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 25, 2023 -

House of Imports responded

Hi, we are pleased to hear you had such a positive experience with us, Elia! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 15, 2023

My service here at House of Imports is always excellent and have the best customer service! They never disappoint me :) More

by Devynn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Aug 18, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2023

Kris is a great service consultant. Great experience. Everything went smooth and easy. Thank you!!! More

by rma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Aug 16, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 11, 2023

It was the first time going to take my car in for service. Everything was easy and smooth.Bryan was welcoming as I drove in and Luis was a great help. Everyone seem very nice and friendly. More

by Njimenez910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Bryan were great
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Aug 14, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 11, 2023

Staffs and service advisors are very helpful and knowledgeable. I was satisfied with the annual maintenance. More

by Cjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Report | Print
Aug 16, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 08, 2023

Quick and convenient service from Kris! ! He always makes our experience at Mercedes awesome and easy!! More

by bunny1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Sharma
Report | Print
Aug 11, 2023 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

My experience at House Of Imports Buena Park‘s was favorable. Melissa was extremely professional and demonstrated very personable. Customer service. My technician was thorough and very efficient. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Nguyen
Report | Print
Aug 11, 2023 -

House of Imports responded

Hi Stacy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

Distance was a plus, the dealer is always clean, I came in early and there’s already someone present to assist me. More

by Kyarole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 11, 2023 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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